governance – Page 13 – Author Carlo Carrasco

Philippines Business Process Outsourcing (BPO) Sector and Government React To Keep Call Centers in America Act of 2025

August 28, 2025August 27, 2025carlocarrasco

It is not surprising that both the Business Process Outsourcing (BPO) sector of the Philippines and the Department of Trade & Industry (DTI) reacted to the filing of the Keep Call Centers in America Act of 2025 which was filed in the United States Senate, as reported separately by BusinessWorld, BusinessMirror and the Philippine News Agency (PNA).

For the newcomers reading this, the Philippines BPO sector (sometimes referred to simply as the call center industry even though many local firms have gone beyond taking calls) is now a major part of the national economy with more than 1.7 million Filipinos employed, $35 billion in annual export revenues and the United States of America (USA) alone is the single largest market with 2024 export revenues reported at $25 billion (reported by BusinessMirror).

In the Filipino perspective, call centers are very important because they offer a lot of high-paying jobs for Filipinos who badly need employment. The so-called call center effect on local society and economics includes new stores and food vendors opening up nearby, the opening of new convenience stores operating 24/7, the established restaurants nearby serving customers around-the-clock, and the opening of new branches of banks. Of course, the income Filipinos earned from their BPO jobs enabled them to acquire new things, pay their bills, subscribed to digital services, and move into better residences while helping their families make ends meet.

Having been a call center agent myself a very long time ago, I have witnessed such socio-economic developments happen whenever a call center is present and I was in Cebu province.

To put things in perspective, posted below is an excerpt from the news article of the PNA highlighting the reaction of the DTI. Some parts in boldface…

Diversification will help cushion the possible impact of the proposed “Keep Call Centers in America Act,” aimed to protect local jobs by removing federal grants to companies that have call centers outside the United States.

The business process outsourcing (BPO) industry contributes a big part to the Philippine economy, with employment of around 1.4 million in 2024 and revenues of about USD38 billion. Around 70 percent of clients are based in the US.

Department of Trade and Industry (DTI) Secretary Cristina Roque said there are no discussions yet with officials of the Information Technology and Business Process Association of the Philippines (IBPAP) but expressed openness to talk about possible measures to help the sector.

“But for us, (the) DTI, of course, we’ll continue to help the IT-BPO (and) IBPAP businesses in whatever they need from us. Of course, we’ll assist the same way we’ve assisted in the past,” she said.

“We can’t just look at the US as the only market. The world is the market. If you look at their population as compared to the world, it will show you that we should really find other avenues to explore.”

Next, the Information Technology and Business Process Association of the Philippines (IBPAP) confirmed it is still evaluating the potential impact of the Keep Call Centers in America Act of 2025. For insight, posted below is an excerpt from the BusinessWorld report. Some parts in boldface…

THE IT & Business Process Association of the Philippines (IBPAP) said it is still evaluating the potential impact of the proposed Keep Call Centers in America act.

“It talks about US call centers so I really do not know who that will affect with the way that it is worded,” IBPAP President and Chief Executive Officer Jonathan R. Madrid said on the sidelines of an ECCP AI Forum.

“We need to understand it a little bit more. I think I know what their intention is. But I don’t know the likelihood of this passing. Obviously it is something we are monitoring, and with the way that it is worded, we need to study it more,” he added.

Introduced in the US Senate last month, the bill aims to impose restrictions on US firms outsourcing their call center operations.

In particular, the bill, if signed into law, will render employers outsource call center work overseas ineligible for new federal grants or guaranteed loans.

“I am speaking to the American Chamber of Commerce; we are discussing it and we will see. But we are all aligned on how we will manage this,” he said.

“While the bill is still in the early stages of the legislative process, we remain committed to keeping our stakeholders informed, providing timely guidance, and ensuring that the Philippine IT-BPM industry is well-positioned to adapt and thrive in a changing regulatory environment,” he said.

Philippine Institute for Development Studies Senior Research Fellow John Paolo R. Rivera said that the proposed bill poses a “clear risk to the Philippine IT-BPM industry, especially in the call center segment.”

“By restricting access to US federal grants, contracts, and loans for companies that offshore customer service jobs or do not properly disclose them, the bill raises the regulatory and reputational costs for offshore operations,” he said via Viber .

He said the Philippine industry has been evolving beyond voice-based call centers, which are less exposed to call center-specific legislation.

“We now see strong growth in high-value services such as finance, healthcare information management, legal process outsourcing, software development, and data analytics,” he said.

With the US Senate’s proposal to bring back call centers to the US, he said that the Philippines must continue to move up the value chain to reduce exposure to such policies.

“While the bill underscores vulnerabilities in our call center export model, it also reinforces the importance of accelerating investment in high-value, tech-enabled services where the Philippines can maintain global competitiveness,” he added.

Rizal Commercial Banking Corp. (RCBC) Chief Economist Michael L. Ricafort said the bill could be “a potential drag on future growth of the industry.”

For this year, the IT-BPM industry is expected to generate $40 billion in export revenue and increase its workforce to 1.9 million.

To examine the details of the Keep Call Centers in America Act of 2025, click here and here.

Let me end this post by asking you readers: What is your reaction to the recent developments? Do you think the IT-BPM sector of the Philippines has what it takes to protect itself from whatever effects the Keep Call Centers in America Act of 2025 could create if ever it gets signed into law? Do you personally know anyone who is working in a BPO firm or a call center here in the Philippines? What kind of assistance do you think the national government will offer to the IT-BPM sector? Do you think the existing call centers should search for English-speaking clients in England, Ireland, Scotland, Israel and the like?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

Philippines Department of Tourism Condemns Fatal Shooting of Two Japanese Nationals

August 27, 2025August 19, 2025carlocarrasco

As the Philippines continues to experience difficulty attracting foreign tourists, a tragedy struck two Japanese nationals in the City of Manila which led to the Department of Tourism’s (DOT) condemnation of the fatal shooting committed by motorcycle-riding assailants, according to a news article by the Philippine News Agency (PNA).

For the newcomers reading this, Japan accounted for 444,528 visitors in the Philippines for the year 2024 which was a huge growth over the 2023 numbers.

To put things in perspective, posted below is an excerpt from the news article of the PNA. Some parts in boldface…

The Department of Tourism (DOT) on Tuesday strongly condemned the fatal shooting of two Japanese nationals in Manila.

In a statement, the agency extended its sympathies to the families and called on law enforcement agencies to conduct a “swift and thorough” investigation into the incident.

“Tourism, a vital pillar of livelihood for millions of Filipinos, heavily depends on creating and maintaining conditions of peace, safety, and security,” the statement read.

“We note with deep concern that recent events have already prompted advisories from foreign embassies in the country’s top visitor source markets, which could adversely affect tourist confidence and the Philippines’ image as a safe and welcoming destination,” it added.

The DOT is working with relevant agencies, including local governments and stakeholders, to reinforce security measures for visiting foreigners.

“[T]he Department also continues to coordinate with its Regional Offices, local government units, and tourism stakeholders to reinforce protective measures, reassure foreign and domestic visitors, and safeguard the tourism industry that sustains so many Filipino families,” it said.

The two Japanese were shot by motorcycle-riding assailants while exiting a taxi along Malvar Street in Manila on Aug. 15.

The Manila Police District on Monday said one suspect has been taken into custody while another person of interest has been identified in connection with the robbery with homicide.

Let me end this post by asking you readers: What is your reaction to this recent development? Do you think the fatal shooting of the two Japanese nationals in Manila is already heavily damaging the Philippines’ standing as a tourist destination? Do you think that people in Japan are already turned off by the tragedy of August 15?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Handheld Radio Units Turned Over to Las Piñas City Barangays

August 26, 2025August 16, 2025carlocarrasco

In preparation for emergency situations, the City Government of Las Piñas – specifically their Disaster Risk Reduction and Management Office (DRRMO) – released handheld one hundred radio units to all twenty barangays, according to a Manila Bulletin news report. The turnover of the units was done at City Hall in the presence of Mayor April Aguilar and Vice Mayor Imelda Aguilar.

To put things in perspective, posted below is an excerpt from the Manila Bulletin report. Some parts in boldface…

The Las Piñas Disaster Risk Reduction and Management Office (DRRMO) has distributed a total of 100 handheld radios to the city’s 20 barangays to enable faster communication during emergencies.

Las Piñas City Mayor April Aguilar led the turnover ceremony, during which each barangay received five units of the communication equipment.

Aguilar said the distribution of handheld radios is part of the DRRMO’s initiative to enhance communication and ensure swift response during emergency situations.

She added that the equipment will help each barangay strengthen its preparedness and improve rapid response to disasters, accidents, and other incidents requiring immediate action.

Let me end this piece by asking you readers: If you are a resident of Las Piñas City, what is your reaction to this development? Do you think the City Government is doing enough to prepare local child development centers for emergency situations?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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A Look Back at What If #33 (1982)

August 25, 2025August 19, 2025carlocarrasco

Disclaimer: This is my original work with details sourced from reading the comic book and doing personal research. Anyone who wants to use this article, in part or in whole, needs to secure first my permission and agree to cite me as the source and author. Let it be known that any unauthorized use of this article will constrain the author to pursue the remedies under R.A. No. 8293, the Revised Penal Code, and/or all applicable legal actions under the laws of the Philippines.

Welcome back superhero enthusiasts, 1980s arts and culture enthusiasts, Marvel Comics fans and comic book collectors! Today we go back to the year 1982 to examine alternate stories of the Marvel Comics shared universe chronicled through the original What If monthly series.

Back in the early 1980s, Dazzler quickly became popular among comic book readers and a standalone monthly series was launched no so long after her debut in Uncanny X-Men #130. Earl on in her monthly series, Dazzler eventually encountered Galactus (the classic nemesis of the Fantastic Four) in a wild tale involving the galaxy. On the other hand, Marvel Comics published a wild tale of the conflict of Iron Man and Dr. Doom (also the nemesis of the Fantastic Four) involving time travel and the presence of King Arthur in Iron Man #150. Eventually, Marvel decided to make alternate tales of the mentioned stories of Dazzler and Iron Man and publish them through an issue of What If.

With those details laid down, here is a look back at What If #33, published in 1982 by Marvel Comics with a Dazzler story written by Dan Fingeroth and drawn by Mike Vosburg, and the Iron Man story written by Steven Grant and drawn by Don Perlin.

Early story

What if Dazzler had become the herald of Galactus? – The story begins with Dazzler standing in the presence of Galactus, Terrax and Drone R-II. After Galactus renders his judgment on Terrax by banishing him to the depths of a black hole, he tells Dazzler she has proven herself worthy to become his new herald. As Drone R-II reminded his superior of the fact that previous heralds were forced to leave service due to their own moral codes and added that Dazzler will do the same, she questions them and stated that she does not belong in deep space and wants to go home. Galactus tells her that Earth is a planet he has sworn to devour and by becoming his herald, he will perhaps spare her home world. Dazzler finds herself cornered and reluctantly joins Galactus as his new herald. Immediately, Galactus sends her out to deep space for her first task…

What if Iron Man had been trapped in King Arthur’s time? – The story begins in the past wherein Doctor Doom and Iron Man found themselves during the time of King Arthur. After separating themselves by taking different sides – Iron Man with King Arthur and Doom with Morgana LeFay – they decide to set their differences aside for the common goal of creating a crude time machine to return to the future. Instead, Doom takes advantage of the time machine by shocking Iron Man and leaving him behind in the past. With Doom back in the future, Iron Man struggles moving on the ground only to encounter Morgana LeFay. Believing that there is no pleasure in breaking a helpless man, Morgana spares Iron Man and tells him to return to King Arthur with her pledge…

Quality

*After doing advanced work, Dazzler can only watch and witness the loss of life as her master Galactus consumes the planet.*

I can start with the good news for you all…the two featured stories in this What If comic book are great to read from start to finish!

With the Dazzler tale, I enjoyed how Danny Fingeroth told the alternate reality story of the dazzling heroine becoming Galactus’ herald and working immediately to serve him. Not only does Dazzler carried tremendous powers she did not have before, she was able to quickly travel through deep space and visit planets that are suitable for her master’s consumption. Even as she wielded tremendous power, Dazzler still retains her conscience and does some analyzing of situations.

Of course, she still retained her human nature throughout and there are moments when she felt defeated or shocked which alone made her a questionable herald. Galactus himself is pretty much in character in this tale and it is very engaging to see how his actions impact not only the beings of the cosmic realm of the Marvel universe but also on Dazzler herself. Without spoiling the plot, I can say the ending is captivating and truly is worth the build-up.

*The stranded Iron Man makes an impact on a battle favoring King Arthur.*

Regarding the Iron Man tale, the creative team came up with the concept of having the armored superhero actually stranded in time (left behind by Doctor Doom) and getting burdened by many factors. With Doom gone early in the plot, this effectively made Iron Man the main focus and his involvement in the conflict between King Arthur and Morgana really raised the stakes.

Not only does Iron Man have to deal with conflicts, he also became vulnerable as the era of King Arthur had very low forms of technology which made the superhero’s desire to return to the future an effort against the impossible. As the story went on, Iron Man makes impact on the conflicts between the forces of King Arthur and Morgana and the good news here is that the creative duo of Steve Grant and Don Perlin made it all believable and serious to follow.

Conclusion

*Tony Stark struggles initially with being stranded in the past.*

I can say that What If #33 (1982) is a great read! The respective tales of Dazzler and Iron Man are captivating, intriguing and enjoyable to read. The creative teams of each story succeeded in building up their respective concepts, moved the established superhero to daring creative directions, and delivered powerful conclusions. This issue of the old What If series has to read as it is a true escape from reality!

Overall, What If #33 (1982) is highly recommended!

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First Aid Kits Distributed to Las Piñas City Child Development Centers

August 24, 2025August 15, 2025carlocarrasco

In preparation for emergency situations, the City Government of Las Piñas distributed first aid kits to the many child development centers around the city, according to a Manila Bulletin news report. Mayor April Aguilar led the distribution.

To put things in perspective, posted below is an excerpt from the Manila Bulletin report. Some parts in boldface…

The city government of Las Piñas distributed first aid kits to all Child Development Centers (CDL) as part of emergency readiness and also as a proactive approach in protecting the city’s children in times of emergency.

Las Piñas City Mayor April Aguilar led the distribution of emergency kits last August 12, at the fourth floor of the Mayor Nene Aguilar Disaster Risk and Reduction Management Building.

Aguilar said the distribution of first aid kits is a project of the DRRMO to keep the CDL ready and keep the children safe in any emergency that may occur. She said the first aid kit contains acetone, alcohol, band aids, blood pressure apparatus, burn ointment, plastic canister, cotton balls, elastic bandage, clean gauze, and others.

The mayor also distributed Certificates of Recognition to all daycare teachers after passing and graduating from basic life support and standard first aid.

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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A Look Back at Independence Day #0 (1996)

August 22, 2025August 17, 2025carlocarrasco

Disclaimer: This is my original work with details sourced from reading the comic book, watching the 1996 movie and doing personal research. Anyone who wants to use this article, in part or in whole, needs to secure first my permission and agree to cite me as the source and author. Let it be known that any unauthorized use of this article will constrain the author to pursue the remedies under R.A. No. 8293, the Revised Penal Code, and/or all applicable legal actions under the laws of the Philippines.

Welcome back science fiction enthusiasts, 1990s arts and culture enthusiasts, Marvel Comics fans and comic book collectors! Today we go back to the year 1996 to take a close look at one of the licensed comic books Marvel Comics published which was part of the release of the movie Independence Day (also referred to as ID4).

Back in 1996, there was a considerable amount of hype and anticipation for Independence Day’s release in cinemas not just in America but also in other parts of the world. Following the success they achieved together in Stargate (1994), producer Dean Devlin and director Roland Emmerich teamed up again to make Independence Day which was back then the most modern cinematic portrayal of aliens invading Earth causing the people to fight back. The film creatively was also a disaster movie of its own backed with science fiction concepts and the latest special effects of the era. Independence Day went on to gross almost $820 million worldwide and I myself saw it in a fully packed cinema here in the Philippines.

As I saw the movie, I noticed details about events that took place sometime in the past and they were presented not as flashbacks but only as spoken words. There is that verbal reference about Jeff Goldblum’s character punching Bill Pullman’s character some time before the latter became US President. There are also spoken words about Randy Quaid’s character being previously abducted by aliens. As part of the marketing and publicity of the movie, Marvel Comics was licensed to publish not only a 2-part comic book adaptation but also a prequel comic book.

With those details laid down, here is a look back at Independence Day #0, published in 1996 by Marvel Comics with a story written by Phil Crain (based on ideas by Dean Devlin and Roland Emmerih) and drawn by Terry Pallot, Steve Erwin, Rod Whigham and Gabriel Gecko.

Early story

The story begins on July 4, 1947 in Roswell, New Mexico. A thunderstorm took place in the evening compelling residents to stay inside their respective homes. As the storm went on, an unidentified flying object (UFO) of alien origin got struck by thunder causing it to crash on the field of someone’s property with a huge impact that disturbed local residents. The alien ship opens and one of its passengers (alien) ventures out into the stormy night. Injured and still in shock, the passenger slowly moves away from the ship.

The next evening, the property owner arrives and finds several pieces of debris of the crashed ship scattered on the field. He notices the metal are lighter than anything he touched, and he could see the writings were not man-made. The property owner informed the local sheriff of what he found which led to the American army sending troops to the field. The American military plane flies over them and finds the crashed alien ship.

Quality

When Whitmore was still a US Senator and candidate for US President, he got punched by David Levinson who thought that he was having an affair with his wife Constance “Connie” Spano. This later led to the “You punched the President,” line in the movie.

As described above, this prequel comic book visually dramatizes the past events that were only mentioned in the movie particularly with regards to the Roswell UFO incident as well as Area 51 and how the government handled findings about aliens from outer space. In fact, the story here was scripted to move from one significant event to the next through the decades, and the good news here is that the exposition is not too heavy (when compared to Jurassic Park comic books of 1993) and the pacing moved at a medium pace. The result is a reading experience that is intriguing and entertaining.

The creators really went all in with their fictional portrayal of the movie’s aliens being involved in Roswell and Area 51, and the notable thing is that they really took the presentation seriously. It’s as if they were trying to tell a factual story which smoothly connects with the movie.

When it comes to the characters from the movie, you will find them in this comic book depending on the stage of the narrative and the time setting. While the characters of Pullman, Goldblum, Robert Loggia, Will Smith, Brent Spiner, James Rebhorn, Viveca A. Fox and Margaret Colin are dramatized in the 1990s scenes, you will see the younger versions of a few of them set in the 1960s scenes. The abduction scene of Randy Quaid’s character is set in the 1980s.

As for the script written by Phil Crain, the narrative of this comic book surprisingly has a more serious and dramatic tone when compared to what was expressed in the movie. There were even a few horror elements and no comedic stuff at all. Again, this should not be surprising because this comic book was meant to dramatize past events to not only connect with the movie’s core concept but also show why certain characters acted the way they did in the film.

As this comic book involved multiple artists, it should not be a surprise that the result is of varying quality from one scene to another. In fairness, the illustrator (or illustrators) who drew the Area 51 scenes and the crashed alien ship did a good job with the details. As for the characters, pilot Steven Hiller resembled Will Smith enough, and the same can be said about Thomas Whitmore somewhat looking like Bill Pullman, David Levinson looking somewhat like Jeff Goldblum, and General Grey slightly looking like Robert Loggia. Meanwhile, Constance Pano resembled Margaret Colin more while the 1990s Dr. Okun resembled Brent Spiner in a few shots.

Conclusion

*The creators went all-in to make the 1947 Roswell UFO incident a history of Independence Day.*

To get straight to the point, Independence Day #0 (1996) succeeded with its main objective of establishing visually the past and emphasizing developments connecting with the blockbuster movie of 1996. It was made with a strong appeal to fans of Independence Day as well as people who simply are fond of UFOs and conspiracy theories regarding Roswell and Area 51. People who are not too interested in the movie and UFOs might not be impressed with this comic book. In my view, this prequel comic book has good enough qualities that make it worth reading and its serious narrative is both surprising and enjoyable. Ultimately, it is a worthy companion piece to the movie.

Overall, Independence Day #0 (1996) is recommended.

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Keep Call Centers in America Act of 2025 Causes Disturbance on Philippines Information Technology and Business Process Sector

August 21, 2025August 12, 2025carlocarrasco

More than twenty years ago, I had a job at an American call center in Mandaue City, Cebu Province here in the Philippines. Back then, the call center industry of the nation was very young and yet quickly growing in terms of revenues, new foreign investments and new jobs. Today, the Philippines has a large information technology and business process management (IT-BPM) sector.

That being said, America today is quickly reforming under the leadership of President Donald Trump and already business ties and trade relationships have quickly been changing. In the United States Senate (US Senate), a bipartisan bill was formally filed – the Keep Call Centers in America Act of 2025.

Already, the proposal is already disturbing the information technology and business process management sector of the Philippines as revealed by the Manila Bulletin in its business news report.

To make things clear, I am not taking sides here. I am a citizen of the Philippines who worked for a few months in an American call center a very long time ago and at my age, I have no intention to return to call center work. I am already engaging in a new business that has nothing to do with call centers and business process management. As for how America’s leaders deal with call centers and business processing centers located in different parts of the world, that is their decision to make. It would be interesting, perhaps intriguing, to see how the Philippines IT-BPM sector will adjust if ever the Keep Call Centers in America Act of 2025 becomes a law someday.

To put things in perspective, posted below is an excerpt from the news report of the Manila Bulletin. Some parts in boldface…

The Philippine information technology and business process management (IT-BPM) sector is bracing for the potential impact of a bill in the United States (US) Senate that seeks to end the practice of offshoring among American call centers.

The IT and Business Process Association of the Philippines (IBPAP), the country’s leading IT-BPM group, said the industry is currently monitoring the progress of this proposed legislation.

“At this stage, we are continuing to track developments,” IBPAP told Manila Bulletin.

The proposed Keep Call Centers in America Act of 2025, filed as a bipartisan bill in the US Senate, is aiming to curb offshoring or relocation of business operations from one country to another as it pertains to call center jobs.

In a statement by Arizona Senator Ruben Gallego, a Democrat, he said the bill looks to reverse the continued decline of call center operations in America, driven by the emergence of artificial intelligence (AI) offshoring.

Citing data from the US Bureau of Labor Statistics (BLS), Gallego noted that the American call center industry will lose approximately 150,000 workers by 2033 if such practices persist.

“The Keep Call Centers in America Act would work to reverse this trend by limiting federal benefits to companies that ship call center jobs overseas,” said Gallego, who filed the bill with West Virginia Senator Jim Justice, a Republican.

Under the proposed bill, companies are required to notify the US Department of Labor (DOL) at least 120 days before relocating operations overseas or contracting out call center work to another entity that relocates abroad.

The DOL, meanwhile, will be mandated to maintain a public list of employers that have relocated operations. Companies will remain on the list for five years “unless they return an equal or greater number of call center jobs in the US.”

Call center firms on this list will be ineligible for new federal grants and guaranteed loans and will not be given preference when awarding contracts.

In a CBS News report, Gallego said that aside from supporting the return of domestic jobs, the bill will likewise address consumer concerns when it comes to “security around their private information.”

The bill, if enacted, will cover businesses with either 50 or more full-time employees, or 50 or more employees whose combined work hours total at least 1,500 per week. As such, the measure will impact large-scale call center operations such as those that are currently operating in the Philippines.

Based on a 2023 report by the Ateneo Policy Center, more than 200 US-based firms have invested approximately $7.8 billion to set up operations in the Philippines since 2003.

The proposed Keep Call Centers in America Act could not have come at a worse time, given that the Philippines’ services exports are slowing down.

In a report, Bank of the Philippine Islands (BPI) lead economist Emilio Neri Jr. noted that services exports shrank by 4.2 percent year-on-year in the second quarter of 2025, citing data from the Philippine Statistics Authority (PSA). This followed a 6.3-percent growth rate in the first quarter, which decelerated from a 13.2-percent expansion in the fourth quarter of 2024.

Neri said the services export sector is weighed down by a sharp drop in travel and signs of weakness in the IT-BPM sector.

To examine the details of the Keep Call Centers in America Act of 2025, click here and here.

Let me end this post by asking you readers: What is your reaction to this recent development? Do you know a lot of people here in the Philippines who work in American call centers? Do you seriously believe that if ever the Keep Call Centers in America Act of 2025 becomes a law, it will someday compel American companies to close down its call centers here in the Philippines and create a wave of new job losses? Without American companies and clients, do you think the Philippines IT-BPM sector will shrink dramatically? Do you think the Keep Call Centers in America Act of 2025 will be passed by US Congress and get signed into law by US President Trump?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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2025 Chemical Engineers Computer-Based Licensure Examination Topnotcher Will Be Rewarded by Muntinlupa City Government

August 21, 2025August 14, 2025carlocarrasco

Recently in the progressive City of Muntinlupa, the City Government confirmed that it will reward 2025 Chemical Engineers Computer-Based Licensure Examination Topnotcher and local resident Patricia Isabel Soriano P100,000 for her achievement, according to a Manila Bulletin news report.

To put things in perspective, posted below is an excerpt from the news article of the Manila Bulletin. Some parts in boldface…

The topnotcher in the 2025 Chemical Engineers Computer-Based Licensure Examination will be rewarded P100,000 by the Muntinlupa City government for her feat.

Patricia Isabel Soriano, who graduated magna cum laude with a Bachelor of Science in Chemical Engineering degree from De La Salle University-Manila, bagged the No. 1 spot in the licensure examination with a rating of 88.6 percent.

The Professional Regulation Commission (PRC) said 602 out of 799 examinees passed the chemical engineers licensure exam given by the Board of Chemical Engineering in the National Capital Region, Baguio, Cagayan de Oro, Cebu, Davao, Iloilo, Legazpi, Lucena and Rosales in May.

Soriano, a resident of Barangay Cupang, Muntinlupa, recently paid a courtesy call on Mayor Ruffy Biazon.

“At such a young age, nakapag-publish at present na rin siya ng papers about fuel treatment and energy storage, both in national and international conferences. Talagang nakakabilib ang iyong achievements, Patricia! (Your achievements are truly impressive, Patricia!),” Biazon posted on Facebook.

Let me end this post by asking you readers: What is your reaction to this recent development? If you are a resident of Muntinlupa City, are you delighted to know about the great achievement by Soriano?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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New Patrol Cars Donated by Las Piñas City Mayor to Police Department

August 20, 2025August 12, 2025carlocarrasco

Recently in the City of Las Piñas, brand new patrol cars were formally turned over by Mayor April Aguilar to the police force to enhance their law enforcement capabilities, according to a Manila Bulletin news report. Each new car has the latest in features designed to meet the operational standards for law enforcement.

To put things in perspective, posted below is an excerpt from the Manila Bulletin report. Some parts in boldface…

Las Piñas City Mayor April Aguilar turned over three brand new patrol cars to the city’s police to boost public safety and strengthen law enforcement capabilities.

Aguilar led the turnover at the City Hall grounds on Monday, August 11, and was received by Col. Sandro Tafalla, Las Piñas City police chief.

She said the donation is part of the local government’s continuing commitment to provide the police force with adequate resources to ensure faster response time and more efficient patrolling in the community to maintain peace and order.

The mayor also said that city residents deserve to feel safe at all times, and the patrol car will help the police to respond quickly to emergency calls and conduct regular rounds around the city.

Aguilar assured that the city government will continue supporting the police in improving facilities and upgrading equipment.

Tafalla, on the other hand, expressed gratitude to the city government and said that the new vehicle will significantly enhance mobility, especially in far-flung areas and during critical operations.

Let me end this piece by asking you readers: If you are a resident of Las Piñas City, what is your reaction to this development? Do you think the brand new patrol cars will help the local police perform better and serve the constituents better?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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P7-billion redevelopment and expansion of SM Megamall pushing through

August 19, 2025August 12, 2025carlocarrasco

When was the last time you visited SM Megamall here in the Philippines? I was there a few months ago and it still has that same long rectangular structure with lots of stores, restaurants and service providers occupying spaces. It has been 33 years since my first-ever visit at SM Megamall. That being said, SM Megamall is up for major changes as a P7-billion redevelopment and expansion plan for it has been approved with a competition target between 2027 and 2029, according to a Manila Bulletin business news report.

To put things in perspective, posted below is an excerpt from the news report of the Manila Bulletin. Some parts in boldface…

SM Prime Holdings Inc. (SM Prime), the Sy family’s property development company, is investing ₱7 billion to redevelop and further expand SM Megamall, one of the Philippines’ most iconic malls, with phased completion targeted between 2027 and 2029.

In a disclosure to the Philippine Stock Exchange (PSE), the firm said the project is designed to elevate the customer experience while embedding long-term sustainability measures across the property.

Designed by United Kingdom (UK)-based architectural firm Benoy—known for developments like Jewel Changi in Singapore and Icon Siam in Thailand—the new SM Megamall will adopt a “Crystal Islands” concept, emphasizing natural light, open flow, and organic forms.

The redevelopment will add 20,000 square meters (sqm) of gross leasable area (GLA) and introduce nature-inspired architecture, improved mobility features, and energy-efficient systems. The addition of themed retail zones and intuitive wayfinding is designed to make the mall more accessible, while encouraging visitors to explore and discover new experiences throughout the expansive complex.

Operational upgrades include a new four-level basement parking facility with over 1,600 slots, expanded walkways and ceilings, and improved circulation through wider corridors and modernized vertical transport.

The redevelopment also includes relocated state-of-the-art cinemas, a new Megatrade Hall, a redesigned food court, and upgraded common areas and restrooms.

Sustainability features are integral to the redevelopment blueprint. A rainwater harvesting system with a 500-cubic-meter capacity will support water conservation, while upgrades to the mall’s mechanical systems are expected to reduce overall energy consumption.

ETFE roofing will be used to let in natural light and reduce cooling costs, while skylights and clerestory windows will minimize artificial lighting.

Let me end this post by asking you readers: What is your reaction to this recent development? When was the last time you spent at least half a day at SM Megamall doing shopping and leisurely activities? Are your favorite restaurants located inside SM Megamall?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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