Philippines At Risk Of Falling Behind Southeast Asian Neighbors Economically

The 3rd quarter growth of only 4% the Philippines achieved has been on people’s minds a lot lately. As such, the country is at risk of falling behind its neighbors in Southeast Asia in terms of economic growth and gross domestic product (GDP) per capita, according to a BusinessWorld news report.  

To put things in perspective, posted below is an excerpt from the news report of BusinessWorld. Some parts in boldface…

Let me end this post by asking you readers: What is your reaction to this recent development? What do you think should the government do to accelerate economic growth?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

+++++

Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

Keep Call Centers In America Act Of 2025 Sparks Resolution Proposal In Philippine Congress

A few months ago in the United States, the Keep Call Centers in America Act of 2025 was filed and it really caused a disturbance on the business process outsourcing (BPO) industry and the Department of Trade and Industry (DTI) here in the Philippines. Recently a member of Congress here in the Philippines filed a resolution to initiate talks with the US to discuss call center reshoring and seek exemptions, according to a BusinessWorld news report.

Coincidentally, the proposed resolution was filed by a Congressman from the province of Cebu where I once worked as a call center agent a very long time ago. I never returned to the call center industry.

To put things in perspective, posted below is an excerpt from the news report of BusinessWorld. Some parts in boldface…

Let me end this post by asking you readers: What is your reaction to this development? Do you think Congressman Frasco’s proposed resolution will be approved soon? Do you think the DTI will be able to meet with their American counterparts and be able to secure exemptions? Do you think the Keep Call Centers in America Act of 2025 is very dangerous to the BPO industry of the Philippines? How many people in your local community are working in call centers right now? When do you think the Keep Call Centers in America Act of 2025 will be passed by US Congress and be sent to President Donald Trump for final approval?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

+++++

Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

HSBC Says Philippines Should Focus On Strengthening Services Sector

As far as HSBC is concerned, the Philippines would be better off strengthening its services sector instead of playing catch up with manufacturing, according to a business article published by the Manila Bulletin.

To put things in perspective, posted below is an excerpt from the business article of Manila Bulletin. Some parts in boldface…

Let me end this post by asking you readers: What is your reaction to the recent developments? Do you agree with HSBC’s economic opinion about the Philippines? Do you think the Philippines should focus more on strengthening the services sector instead of manufacturing? What do you think makes the Philippines not so good at manufacturing when compared with its Asian neighbors?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

+++++

Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

Philippines Business Process Outsourcing (BPO) Sector and Government React To Keep Call Centers in America Act of 2025

It is not surprising that both the Business Process Outsourcing (BPO) sector of the Philippines and the Department of Trade & Industry (DTI) reacted to the filing of the Keep Call Centers in America Act of 2025 which was filed in the United States Senate, as reported separately by BusinessWorld, BusinessMirror and the Philippine News Agency (PNA).

For the newcomers reading this, the Philippines BPO sector (sometimes referred to simply as the call center industry even though many local firms have gone beyond taking calls) is now a major part of the national economy with more than 1.7 million Filipinos employed, $35 billion in annual export revenues and the United States of America (USA) alone is the single largest market with 2024 export revenues reported at $25 billion (reported by BusinessMirror).

In the Filipino perspective, call centers are very important because they offer a lot of high-paying jobs for Filipinos who badly need employment. The so-called call center effect on local society and economics includes new stores and food vendors opening up nearby, the opening of new convenience stores operating 24/7, the established restaurants nearby serving customers around-the-clock, and the opening of new branches of banks. Of course, the income Filipinos earned from their BPO jobs enabled them to acquire new things, pay their bills, subscribed to digital services, and move into better residences while helping their families make ends meet.

Having been a call center agent myself a very long time ago, I have witnessed such socio-economic developments happen whenever a call center is present and I was in Cebu province.

To put things in perspective, posted below is an excerpt from the news article of the PNA highlighting the reaction of the DTI. Some parts in boldface…

Next, the Information Technology and Business Process Association of the Philippines (IBPAP) confirmed it is still evaluating the potential impact of the Keep Call Centers in America Act of 2025. For insight, posted below is an excerpt from the BusinessWorld report. Some parts in boldface…

To examine the details of the Keep Call Centers in America Act of 2025, click here and here.

Let me end this post by asking you readers: What is your reaction to the recent developments? Do you think the IT-BPM sector of the Philippines has what it takes to protect itself from whatever effects the Keep Call Centers in America Act of 2025 could create if ever it gets signed into law? Do you personally know anyone who is working in a BPO firm or a call center here in the Philippines? What kind of assistance do you think the national government will offer to the IT-BPM sector? Do you think the existing call centers should search for English-speaking clients in England, Ireland, Scotland, Israel and the like?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

+++++

Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

Keep Call Centers in America Act of 2025 Causes Disturbance on Philippines Information Technology and Business Process Sector

More than twenty years ago, I had a job at an American call center in Mandaue City, Cebu Province here in the Philippines. Back then, the call center industry of the nation was very young and yet quickly growing in terms of revenues, new foreign investments and new jobs. Today, the Philippines has a large information technology and business process management (IT-BPM) sector.

That being said, America today is quickly reforming under the leadership of President Donald Trump and already business ties and trade relationships have quickly been changing. In the United States Senate (US Senate), a bipartisan bill was formally filed – the Keep Call Centers in America Act of 2025.

Already, the proposal is already disturbing the information technology and business process management sector of the Philippines as revealed by the Manila Bulletin in its business news report.

To make things clear, I am not taking sides here. I am a citizen of the Philippines who worked for a few months in an American call center a very long time ago and at my age, I have no intention to return to call center work. I am already engaging in a new business that has nothing to do with call centers and business process management. As for how America’s leaders deal with call centers and business processing centers located in different parts of the world, that is their decision to make. It would be interesting, perhaps intriguing, to see how the Philippines IT-BPM sector will adjust if ever the Keep Call Centers in America Act of 2025 becomes a law someday.

To put things in perspective, posted below is an excerpt from the news report of the Manila Bulletin. Some parts in boldface…

To examine the details of the Keep Call Centers in America Act of 2025, click here and here.

Let me end this post by asking you readers: What is your reaction to this recent development? Do you know a lot of people here in the Philippines who work in American call centers? Do you seriously believe that if ever the Keep Call Centers in America Act of 2025 becomes a law, it will someday compel American companies to close down its call centers here in the Philippines and create a wave of new job losses? Without American companies and clients, do you think the Philippines IT-BPM sector will shrink dramatically? Do you think the Keep Call Centers in America Act of 2025 will be passed by US Congress and get signed into law by US President Trump?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

+++++

Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

COVID-19 Crisis: Philippine economy expected to grow 6% to 7% this year

Even though there are lots of news reports and social media updates about the current COVID-19 surge here in the Philippines, there is still the expectation that the national economy will grow 6% to 7% this year, according to an article published by the Philippine News Agency (PNA).

To put things in perspective, posted below is the excerpt from the Philippine News Agency article. Some parts in boldface…

The Philippine economy is expected to return to its 6 to 7-percent growth trajectory in 2022 after nearly two years of grappling with the pandemic despite the threat of the Omicron variant, according to the investment banking arm of the Metrobank Group.

First Metro Investment Corporation (FMIC) said this year’s economic growth will be driven by sustained domestic demand, easing inflation, election expenditures, and accelerated government spending on infrastructure projects.

“Notwithstanding the ongoing pandemic, and Omicron sparking the third wave of infections, we are still optimistic that Philippine growth will further accelerate and get back on its trajectory of 6-7 percent in 2022,” FMIC president Jose Patricio Dumlao said in a virtual briefing Tuesday.

Dumlao said the economy registered a 4.9-percent growth in the first three quarters of 2021 and the growth momentum likely spilled over in the fourth quarter given further economic reopening and easing mobility restrictions.

He added business and consumer confidence are also cautiously positive given wider availability of vaccines and relaxation of lockdowns, quarantine measures, and mobility restrictions.

University of Asia and the Pacific (UA&P) economist Dr. Victor Abola said the 6 to 7 percent gross domestic product (GDP) projection this year will be led by the industry sector –both construction and manufacturing.

Abola said services will still be the lagging sector as the pandemic measures hit hotels and restaurants.

“The Philippine situation is that there is recovery but still on the way to reach the pre-pandemic levels,” he said.

The country’s GDP posted a -9.5 percent full-year growth rate in 2020 compared to its 5.9 percent pre-pandemic performance in 2019.

Abola said the business process outsourcing (BPO) is a major contributor to the resiliency of the economy amid the pandemic.

“And it’s not the same as usual call centers, etc. You can see there are new, emerging segments and that is what companies are focusing on,” he said, citing insurance, life sciences, healthcare, and data analytics, among others.

Aside from BPO revenues, FMIC chairman Francisco Sebastian said the overseas Filipino workers (OFW) remittances are boosting the economy.

It would be nice to see such economic expectations come true because the Philippines still has yet to recover the massive economic loss of 2020 (the first year of the pandemic). Apart from COVID-19 infections, there is also the factor of governance linked with declaring restrictions that can get in the way of economic recovery and make things harder for everyone. Do not forget the August 2021 sudden ECQ (enhanced community quarantine) declaration (additional reference here) and the ban on outdoor exercise within the national capital region that the Metro Manila Council (MMC) and the Metropolitan Manila Development Authority (MMDA) are responsible for. There was also the national government’s flip-flop on declaring quarantine statuses of September 2021. Think about all the economic damage caused by those three developments!

With the May 2022 national and local elections coming, we can only hope that those in government – especially the Metro Manila local government units – will set aside their egos and make decisions wisely. The nation’s economy cannot afford another massive lockdown as well!

With regards to the Omicron variant that was believed to be a factor behind the current COVID-19 surge around the country, the authorities should seriously consider acquiring a lot more Sputnik vaccines (for more on Sputnik vaccines effectiveness against Omicron variant, click here and here).

Let me end this piece by asking you readers: Do you think that the Philippine economy will grow 6% to 7% this year even though there is a COVID-19 surge of new infections happening? Do you believe that government officials will do better in making hard decisions related to the current surge?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

+++++

Thank you for reading. If you find this article engaging, please click the like button below and also please consider sharing this article to others. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/