e-commerce – Author Carlo Carrasco

GCash Blocks Over 3,200 Merchants Linked To Gambling And Scamming

March 19, 2026March 15, 2026carlocarrasco

In a serious attempt to protect its users and restore confidence, digital wallet GCash blocked more than three thousand and two hundred merchants that were linked to illegal online gambling and scamming, according to a news report by the Manila Bulletin.

To put things in perspective, posted below is an excerpt from the news report of the Manila Bulletin. Some parts in boldface…

Digital wallet giant GCash has blocked more than 3,200 merchants found to be linked to illicit activities, including illegal online gambling platforms, as part of its effort to bolster consumer protection.

In a statement, GCash said it has been coordinating with the Cybercrime Investigation and Coordinating Center (CICC) since last year to shut down these merchants’ access to the digital wallet.

By prohibiting their access to the digital wallet, this move prevents illegal operators from misusing the QRPh payment rail, which has been used to lure users to fake GCash payment pages.

Many of these illegal merchants employ deceptive tactics to mislead customers into sending payments to unauthorized accounts. Among the most common schemes is QR masking, where seemingly legitimate QR codes redirect payments to a different account.

Scammers also create fake payment pages that imitate legitimate businesses, as well as pages designed to mimic the official GCash interface to deceive customers and collect unauthorized payments.

GCash said it does not partner with these illegal merchants and operators, noting that they are typically independent entities attempting to route transactions through legitimate digital services.

To enhance consumer protection, GCash deploys proactive monitoring to identify and disable these schemes, which are then reported to authorities and the CICC to support government enforcement efforts.

“Entities attempting to misuse the GCash payment app and QRPh without authorization or are masking QRPh leading to unauthorized transactions are flagged, suspended, and reported to the relevant authorities,” it said.

Currently, GCash has measures in place to detect unauthorized merchant activity before users are scammed, helping maintain service integrity.

Furthermore, it immediately disables links to fraudulent operations and reports suspicious transactions to the CICC and the Anti-Money Laundering Council (AMLC).

“By proactively blocking unauthorized actors and reporting them to our regulators and authorities, we are helping protect Filipinos and maintain trust in the country’s digital financial ecosystem,” Miguel Geronilla, chief information and security officer of GCash.

As another layer of security, GCash said users should never share their mobile personal identification number (MPIN) or one-time password (OTP), as these details are not required.

Let me end this post by asking you readers: What is your reaction to this recent development? Do you think GCash has done a huge effort to protect its users and other customers? What do you think the scammers and purged merchants will do now that they have been blocked by GCash?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

Las Piñas City Government To Pursue Legal Action Versus Online Shopping Platforms Over The Selling Of Fake Friendship Route Stickers

March 5, 2026March 3, 2026carlocarrasco

In a serious move against the selling of fake friendship route stickers online, the City Government of Las Piñas that it will pursue legal action against three online shopping platforms that constantly made such items available to customers, according to a news report by the Manila Bulletin. The City Government reiterated that using fake friendship route stickers constitutes penalties.

To put things in perspective, posted below is an excerpt from news report of the Manila Bulletin. Some parts in boldface…

The Las Piñas city government has intensified its crackdown on the illegal sale and use of counterfeit Friendship Route stickers and is preparing to pursue legal action against three online platforms.

Las Piñas City Mayor April Aguilar said the three online platforms were reportedly openly selling counterfeit Friendship Route stickers.

Aguilar stressed that legitimate Friendship Route stickers are distributed free of charge to residents of Las Piñas City.

She warned that selling or using fake stickers is a violation of City Ordinance No. 715-06 and may result in fines and possible imprisonment.

Under the ordinance, violators will be fined P500 for the first offense, P1,000 for the second offense, and P3,000 for succeeding offenses.

Those found violating other provisions of the ordinance may face a fine of up to P5,000 or imprisonment of up to six months, or both.

While the Manila Bulletin report did not mention the names of the online shopping platforms, the City Government’s official announcement explicitly mentioned Shopee, Lazada and Facebook Marketplace.

Let me end this piece by asking you readers: If you are a resident of Las Piñas City, what is your reaction to this development? Did you notice that fake Las Piñas friendship route stickers have long been offered for sale in online shopping platforms with prices in the hundreds of Pesos each? Do you personally know anyone using a fake friendship route sticker while driving within the city? Do you hope that City Government’s move will compel the online shopping platforms to crack down on the sellers of the fake friendship route stickers?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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DTI Defers Mandatory Trustmark Due To Backlash From Online Merchants

October 18, 2025October 17, 2025carlocarrasco

In response to backlash from online merchants, the Department of Trade and Industry (DTI) officially deferred the mandatory Trademark, according to a Manila Bulletin news report. Trustmark will be voluntary until December 31, 2025.

To put things in perspective, posted below is an excerpt from the Manila Bulletin report. Some parts in boldface…

After facing backlash from online merchants, the Department of Trade and Industry (DTI) will no longer mandate the E-Commerce Philippine Trustmark, instead making the requirement voluntary until the end of the year.

In a statement, the DTI said the move was announced by Trade Secretary Cristina Roque during a town hall meeting about the trustmark’s implementation on Wednesday, Oct. 15.

Roque said that hearing directly from stakeholders made the agency want to improve the trustmark to make it more “useful, fair, and helpful for both businesses and consumers.”

“After all, our shared goal is to make e-commerce in the Philippines safer and more trustworthy for everyone,” she said.

The secretary—and the DTI as a whole—has been on the receiving end of outrage among online merchants, who have been labeling the trustmark as an additional burden.

The DTI even disabled the comment feature on its Facebook page after being bombarded with criticism on every post, even those unrelated to the trustmark.

The trustmark, aligned with the Internet Transactions Act, serves as a digital badge to ensure that online platforms and merchants are compliant with fair e-commerce practices. It is designed to help consumers identify legitimate businesses, protecting them against unfair trade practices, scams, and other fraudulent activities.

Under the new policy, the DTI said that the trustmark will be voluntary until Dec. 31. So far, the DTI is still finalizing supplemental guidelines for this policy, including fees that depend on the size or type of business, among other details.

By early 2026, the department is expected to evaluate whether the trustmark registration will remain voluntary.

Let me end this post by asking you readers: What is your reaction to this development? What do you think the Trustmark of DTI is more of a hassle than a benefit for online sellers? Do you think the Trustmark should be scrapped entirely? What do you think should be done to help consumers find legitimate online merchants?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Deadline Of Registration For Trustmark Officially Moved To December 31, 2025

September 29, 2025September 20, 2025carlocarrasco

Small businesses all over the Philippines now have extra time to get themselves registered for the E-Commerce Philippine Trustmark as the Department of Trade and Industry (DTI) officially extended the deadline all the way to December 31, 2025, according to a news article by the Philippine News Agency (PNA).

To put things in perspective, posted below is an excerpt from the PNA news article. Some parts in boldface…

The Department of Trade and Industry (DTI) has extended the Sept. 30 deadline for registration for the E-Commerce Philippine Trustmark to Dec. 31 to allow more small businesses to get the badge.

“The Trustmark is not a regulation to burden businesses but to serve as a tool that shields legitimate enterprises from scammers who undermine consumer confidence. Our aim is to make it simpler for consumers to identify and trust legitimate sellers, so entrepreneurs can focus on what truly matters — growing their business,” DTI Secretary Cristina Roque said in a statement Friday.

In a briefing earlier in the day, Roque said major players such as TikTok, Lazada and Shopee, already have their badges and more are expected to secure theirs as the deadline nears.

“Kasi alam mo naman sometimes sa ganito (Because you know sometimes, in things like this), they’re really waiting for the last minute or they’re still hoping that we can actually pull back on this Trustmark. Kasi ginagawa nila na issue (Because they’re making an issue of it) or whatnot. But we stand firm that we really need to have the Trustmark in the products that are being sold,” she said.

As of Sept. 19, a total of 10,057 business have submitted their applications to secure the Trustmark, DTI E-Commerce Bureau Officer-in-Charge Eryl Royce Nagtalon said during the briefing.

Nagtalon estimated registered micro, small, and medium enterprises (MSMEs) in the country at 1.2 million to 1.3 million, but less than half have listings on various online platforms.

He explained that while there are about 500,000 MSMEs that have shifted to e-commerce, the number might balloon to about 900,000 as some businesses offer their products not just on a single platform but on several online shopping sites.

Asked if they expect all registered MSMEs to register for the Trustmark, Nagtalon answered yes, saying it is “very good for the e-commerce system.”

“It’s good because it means the competition is very healthy, the e-commerce is very healthy,” he said.

Registration for the Trustmark is mandated under Republic Act 11967, otherwise known as the Internet Transactions Act of 2023, and the DTI’s Department Administrative Order 25-07. Applicants need to pay the PHP1,000 annual application fee, PHP100 web administration fee, and PHP30 documentary stamp tax.

Let me end this post by asking you readers: What is your reaction to the recent developments? Were you surprised to see the Philippines’ startups attracting much less equity funding from global investors? What do you think the government should do to convince global investors to invest more in startups here in the Philippines?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Mandatory Trustmark for E-Commerce in the Philippines

September 21, 2025September 12, 2025carlocarrasco

Business in the Philippines with established presence online will be required to get registered for E-Commerce Philippine Trustmark (Trustmark) as the Department of Trade and Industry (DTI) announced that digital verification system for e-commerce will be mandatory, according to a Manila Bulletin news report.

To put things in perspective, posted below is an excerpt from the Manila Bulletin news report. Some parts in boldface…

The digital verification system in e-commerce to ensure reliability of online transactions will no longer be voluntary and instead now mandated for every merchant and platform, according to the Department of Trade and Industry (DTI).

The DTI launched the E-Commerce Philippine Trustmark to serve as a digital badge issued to online businesses that comply with fair e-commerce practices.

In July, the department said the trustmark was only “voluntary,” with merchants only “encouraged to apply to build consumer trust.”

The trustmark is designed to help consumers identify legitimate online merchants, thereby safeguarding them from unfair trade practices and threats of scams and other fraudulent activities.

Under Department Administrative Order (DAO) No. 25-12, the DTI said the trustmark will now be mandatory and also serve as the permit for e-commerce merchants and online platforms to use the internet for conducting their business.

“Issuance of the trustmark shall signify that the products, goods, or services sold online by the holder comply with applicable standards and good e-commerce practices,” the DTI said in the order.

The DTI, headed by Secretary Cristina Roque, said the mandatory registration is a direct response to the recent surge in consumer concerns. Between January and August, the agency reported over 13,000 complaints related to online transactions.

As indicated under DAO No. 25-12, all online merchants, e-retailers, e-marketplaces, or digital platforms availing of the Philippine market over the internet shall apply for and obtain the (Trustmark) by Sept. 30

The DTI said this is to ensure that the merchant or platform is permitted to “use the internet for conducting e-commerce.”

While the order did not explicitly detail potential violations for not having a trustmark, it noted that those who have submitted an application on or before Sept. 30 must clearly state on their page that their trustmark is still pending evaluation and approval.

To apply for the trustmark, interested applicants must submit an application form accompanied by a sworn undertaking to comply with all applicable laws, rules, and regulations.

E-commerce merchants must meet key regulatory standards, including full business disclosure, protection of consumer data, and an internal redress mechanism to address consumer complaints.

As embodied under the order, the DTI emphasized that Trustmark does not exempt the holder from compliance with other applicable laws or regulations.

Let me end this post by asking you readers: What is your reaction to the recent developments? If you are operating a local business with presence online, do you think the mandatory registration for the Trustmark is hassle?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Deadline For E-Commerce Trustmark Registration In The Philippines Set On September 30, 2025

September 20, 2025September 11, 2025carlocarrasco

Here in the Philippines, businesses that have established their presence online are supposed to get themselves registered for the E-Commerce Philippine Trustmark (Trustmark) and they have until September 30, 2025, to do it, according to a news article by Philippine News Agency (PNA).

To put things in perspective, posted below is an excerpt from the PNA news article. Some parts in boldface…

Businesses with online presence are given until Sept. 30, 2025 to register for the E-Commerce Philippine Trustmark (Trustmark), a move aimed to address consumer concerns, the Department of Trade and Industry said Thursday.

Online merchants are mandated by the DTI, in a Department Administrative Order, to register for the Trustmark to increase consumers’ confidence on the electric commerce (e-commerce) space and in compliance to Republic Act 11967, otherwise known as the Internet Transactions Act of 2023.

“The mandatory registration is also a direct response to the surge in consumer concerns, with DTI recording over 13,000 complaints related to online transactions from January to August 2025,” DTI said in a press release Thursday.

Under the Internet Transactions Act of 2023, consumers may file damage claims against the erring online businesses before the court or the DTI. Penalties have been set, with the third and subsequent violations penalized PHP1 million.

DTI said it has already issued digital badges to several major entities that include Shopee Philippines, Inc. (Shopee), Bytedance Philippines Inc. (TikTok Shop), Lalamove Philippines, Inc. (Lalamove), and LG Electronics Philippines, Inc. (LG).

The others are Asahi Electrical Manufacturing Corporation (Asahi), Cherenz Global Mfg., Inc. (TOUGHMAMA), Concepcion Midea, Inc. (Midea), Concepcion Carrier Air Conditioning Company (Carrier), First Digital Finance Corporation (Billease), Mailtag Ortigas Corporation (DHL Express), Pan-Eurasia Sales Marketing Corporation (Dowell, Edamama and Tefal), QuadX Inc. (Gogo Xpress and ShippingCart), and Tosot Philippines Corporation (Tosot).

Let me end this post by asking you readers: What is your reaction to the recent developments? Do you think Trustmark will is good for both the legitimacy of businesses as well as the safety of consumers? Do you own a business with online presence?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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BIR’s withholding tax on online sellers in effect

July 23, 2024July 16, 2024carlocarrasco

With the extension of the deadline over, the Bureau of Internal Revenue’s (BIR) withholding tax on online sellers who conduct business on electronic marketplaces (example: Lazada) came into effect recently, according to a Manila Bulletin business new report.

To put things in perspective, posted below is an excerpt from the Manila Bulletin news report. Some parts in boldface…

The Bureau of Internal Revenue (BIR) has started implementing the withholding tax requirement for online sellers who conduct business on electronic marketplaces like Lazada and Shopee.

In a statement, BIR Commissioner Romeo D. Lumagui Jr. said there will be no further extensions for online merchants to comply with the new withholding tax system outlined in Revenue Regulations (RR) No. 16-2023.

Under the BIR regulations, e-marketplace operators are mandated to withhold one percent creditable tax on half of the total payments sent to sellers or merchants for products or services sold through their platform.

“Electronic Marketplace Operators will begin imposing Withholding Tax against their sellers/merchants starting July 15, 2024. We have already extended this by 90 days. No further extensions will be given,” Lumagui said.

Last April, the BIR extended the RR No. 16-2023 deadline until July 14, 2024.

“No more extensions will be given after the previous 90-day extension under [Revenue Memorandum Circular] RMC No. 55-2024,” the BIR noted.

The previous extension was given to allow e-marketplace operators to comply with the requirements of the BIR and adjust to the provisions of RR 16-2023 before the withholding tax is imposed.

Lumagui also clarified that withholding tax is not a new tax, noting it is a system where taxes are collected in advance and later offset against the seller’s total income tax liability.

“The BIR aims to level the playing field between brick-and-mortar stores, which are regularly complying with their tax obligations, and online marketplaces,” Lumagui said.

“Whether their business is operated online or through physical stores, sellers and merchants have to pay their taxes,” he added.

Meanwhile, the BIR has given digital financial services providers more time to switch to the new withholding tax system.

Let me end this piece by asking you readers: What is your reaction to this recent development? If you have been selling through the electronic marketplaces, do you think the 1% withholding tax will be a big challenge in the long-term? Have you prepared your business for the withholding tax?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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BIR imposes 1% withholding tax on online merchants with annual earnings of over P500,000

January 3, 2024December 30, 2023carlocarrasco

Those who engage with selling online here in the Philippines and earn over P500,000 annually will have a new normal to live with as the Bureau of Internal Revenue (BIR) officially imposed the 1% withholding tax on online merchants that are found qualified, according to a Philippine News Agency (PNA) news article. Take note that BIR had been targeting online sellers previously and the Department of Finance (DOF) asserted that online sellers should be subject to the same tax obligations as traditional brick-and-mortar business owners for the sake of fairness.

In the year 2022, the digital economy of the Philippines contributed P2.08 trillion, equivalent to 9.4% of gross domestic product. Of this, e-commerce had the highest growth at 26.5%, with its share to the economy reaching 20% or P416.12 billion.

To put things in perspective, posted below is an excerpt from the PNA news article. Some parts in boldface…

The Bureau of Internal Revenue (BIR) has announced that online merchants with earnings amounting to more than PHP500,000 annually are now subject to a 1-percent withholding tax.

BIR Revenue Regulation 16-2023, issued last December 21, said the withholding tax will apply to one-half of the gross remittances by electronic marketplace operators and digital financial services providers to the sellers or merchants for the goods or services sold through their platform.

The BIR defines an electronic marketplace as a “digital service platform whose business is to connect online buyers/consumers with online sellers/merchants, facilitate and conclude the sales, process the payment of the products, goods or services through such digital platform, or facilitate the shipment of goods or provide logistic services and post-purchase support within such platforms.”

These include marketplaces for online shopping, food delivery platform, and platform for accommodation booking.

The BIR clarified, however, that the withholding tax will not be imposed if the annual total gross remittances to an online seller do not exceed PHP500,000.

The withholding tax shall not apply “if the cumulative gross remittances to an online seller/merchant in a taxable year has not yet exceeded PHP500,000,” the BIR said.

Sellers subject to a lower income tax rate pursuant to any existing law are also excluded.

Let me end this piece by asking you readers: What is your reaction to this recent development? Do you think the BIR made the right move? Do you think the imposition of the 1% withholding tax on online sellers (that made over P500,000 annually) will have a significant impact on e-commerce here in the Philippines? If you were planning to sell goods or services online, does the 1% withholding tax discourage you?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/and on Instagram athttps://www.instagram.com/authorcarlocarrasco

Imposition of withholding tax on online sellers could happen before December 2023

November 2, 2023October 31, 2023carlocarrasco

Those of you who have been engaging with online selling, you better brace yourselves as the Bureau of Internal Revenue (BIR) hopes to begin imposing a creditable withholding tax before December 2023, according to a BusinessWorld news report. Specifically, this move applies on partner-merchants of online platforms.

To put things in perspective, posted below is an excerpt from the BusinessWorld news article. Some parts in boldface…

THE BUREAU of Internal Revenue (BIR) is hoping to start imposing a creditable withholding tax on partner-merchants of online platforms before the start of December, an official said.

“The process could be shorter, and we might just come up with it before the start of December. It will not be unreasonable to expect it before the start of December,” BIR Assistant Commissioner Jethro M. Sabariaga told reporters on the sidelines of the SGV Tax Symposium last week.

“The longer you withhold this release, you’re hobbling a significant portion of today’s economic transactions,” he added.

The BIR last week released the final draft of the amendments to Revenue Regulation No. 2-98 which currently does not cover income payments by online platform providers.

Under the final draft, the BIR would impose a withholding tax of 1% on one half of the gross remittances by domestic e-marketplace operators to the online merchants for the goods or services sold through their facility.

However, the withholding tax will not apply if annual total gross remittances to an online merchant for the past taxable year has not exceeded P250,000, or if the cumulative gross remittances to an online merchant in a taxable year has not yet exceeded P250,000.

Also exempted are online merchants who are part of a cooperative duly registered with the BIR with a valid Certificate of Tax Exemption.

Mr. Sabariaga said the BIR took note of the suggestions and objections to the draft rules raised by affected sectors. The BIR’s deadline for comments from stakeholders on the final draft ended on Oct. 27.

“This will all be taken into consideration and then be studied and then the final draft will be released and exposed,” he said.

Since then, Mr. Sabariaga said the agency consulted with various industries to come up with the latest version of the draft.

“It’s the first exposition of the draft, you have to consider the various industries, the applicability of the withholding (tax) on the various industries, the rates, the economic provisions of it,” he added

The BIR has been seeking ways to tax the digital economy, particularly as e-commerce surged during the pandemic.

In 2022, the digital economy contributed P2.08 trillion, equivalent to 9.4% of gross domestic product. Of this, e-commerce had the highest growth at 26.5%, with its share to the economy reaching 20% or P416.12 billion.

Let me end this piece by asking you readers: What is your reaction to this recent development? If you have been regularly selling online, do you think you will be covered by the planned withholding tax by the BIR? Do you have all financial and legal records prepared?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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BIR targeting online sellers

March 20, 2023March 13, 2023carlocarrasco

If you have been engaging on selling items or services online, you should be aware that the Philippines’ authority on taxation the Bureau of Internal Revenue (BIR) is constantly watching you and it is seeking ways to tax you, according to a BusinessWorld news report. Already the BIR has been communicating with the e-commerce platforms.

To put things in perspective, posted below is an excerpt from the BusinessWorld news article. Some parts in boldface…

THE BUREAU of Internal Revenue (BIR) is looking to collect taxes from online sellers on e-commerce platforms more efficiently.

BIR Commissioner Romeo D. Lumagui said it is difficult to monitor taxes on individual online sellers on e-commerce platforms.

“We’re in constant communication with the platforms, because it’s a challenge to monitor. We’re thinking of ways to approach it because if we look at individual online sellers, it’s a bit difficult. It’s a challenge,” he told reporters on Thursday evening.

Mr. Lumagui said the BIR is prioritizing ways to better collect taxes from online sellers and other new platforms this year.

The pandemic forced many entrepreneurs to shift to online selling using e-commerce platforms like Shopee and Lazada, as well as social media platforms such as Facebook, Instagram and Tiktok.

As of 2022, the Department of Trade and Industry (DTI) estimated there are around two million entities doing business as online sellers.

In 2021, the digital economy contributed 9.6% to the country’s gross domestic product (GDP), or about P1.87 trillion. DigiPinas, the multi-sectoral initiative led by UBX Philippines Corp., earlier said the Philippine digital economy can grow to as much as $150 billion or about P8.3 trillion in the next decade.

Meanwhile, Mr. Lumagui said the BIR will tap social media influencers to help educate the public on the importance of paying taxes.

“They have reach and I think that one way of making people comply with tax obligations is to educate the people since tax is a very complicated topic not easy to understand,” he said, adding the BIR will schedule a dialogue with them.

Mr. Lumagui said the BIR will continue its efforts to collect taxes from social media influencers, since they’re earning income. He noted there are already some who are undergoing tax audits.

“What we want is to dialogue with them that these are your obligations as social media influencers, you’re earning from whatever you’re doing, so this is your responsibility as income earners,” he said.

The BIR said it collected around P44.6 billion worth of tax from online content creators and retail sales at the end of 2021.

Let me end this piece by asking you readers: What is your reaction to this recent development? If you have been selling products or services online for the last twelve months, do you think the BIR’s move with taxing your business will negatively affect Philippine e-commerce as a whole? Have you set aside enough money for potential taxation by the BIR? What is the one thing about online selling that made you stay away from selling through physical establishments like a store?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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