Direct loading to GCash and Maya recently phased out by BPI

In case you missed the news, direct loading to e-wallet services GCash and Maya using the app of Bank of the Philippine Islands (BPI) has been disabled recently as the bank made changes, according to a Manila Bulletin news report.

To put things in perspective, posted below is an excerpt from the news reported of Manila Bulletin. Some parts in boldface…

The Bank of the Philippine Islands (BPI) is phasing out its direct e-wallet loading feature for GCash and Maya on Feb. 13, 2025.

After this date, BPI customers will no longer be able to use the “Load E-Wallet” option within the BPI mobile app to fund their GCash or Maya accounts.

Instead, BPI is advising users to transfer funds via InstaPay and PesoNet using the “Transfer to other banks” function. Within this feature, customers can select “G-Xchange” for GCash or “Maya Philippines Inc/Maya Wallet” for Maya.

BPI explained that this shift is in line with Bangko Sentral ng Pilipinas (BSP) Circular 980, which outlines the National Retail Payment System Framework, and complies with recommendations from the Philippine Payments Management, Inc. (PPMI) as detailed in Advisory No. 2024-1104-020.

Let me end this post by asking you readers: What is your reaction to this recent development? If you are a BPI user who also has a GCash or Maya account, were you deeply affected by the recent changes? Do you find transferring money from BPI to an e-wallet service more inconvenient to do today?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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