water – Page 2 – Author Carlo Carrasco

Over P1 billion allotted by Maynilad to upgrade water treatment plants in Muntinlupa City

October 25, 2023October 22, 2023carlocarrasco

Water concessionaire Maynilad announced recently that it has allotted over P1 billion for the upgrading of its Muntinlupa City water treatment plants, according to a news report by GMA Network.

To put things in perspective, posted below is an excerpt from the GMA Network news report. Some parts in boldface…

West Zone concessionaire Maynilad Water Services Inc. is spending a billion pesos to upgrade its water treatment plants in Muntinlupa City.

In a statement, Maynilad said it has earmarked P1.14 billion to further improve the treatment processes of its Putatan Water Treatment Plants (PWTP) 1 and 2 “in response to the worsening quality of the raw water from Laguna Lake.”

The company said the upgrades include the material and structural reinforcement of the facilities’ existing silt curtain, strengthening of the sludge management system, provision of activated carbon dosing at the intake, and replacement of all ultrafiltration membranes, among other enhancements.

The PWTP upgrades, which Maynilad said it has been implementing in phases, enabled the company to sustain normal water production since June 2023 despite sudden shifts in the water quality.

This led to improved service availability for Maynilad customers in the south versus the previous year, when the water production of PWTP 1 and 2 would immediately drop following spikes in total dissolved solids, algae proliferation, and the presence of organic and inorganic matter in the lake water, the company said.

“We have had to incorporate additional treatment processes at Putatan WTP to handle some quality parameters of Laguna Lake that now occur at levels not seen from recorded prior ten-year experience. This investment is essential so we can continue to maximize the lake’s strategic value as a water source for Metro Manila,” said Maynilad chief operating officer Randolph Estrellado.

Estrellado added that the PWTP improvements being done were aligned with the recommendations of the Public Utility Board (PUB), the national water agency of Singapore, which was invited to the country by MWSS Administrator Leonor Cleofas to assess the said facilities and share their expertise with Maynilad.

Maynilad said its PWTP 1 and 2—the largest membrane-based water treatment plants in the Philippines—are the first to utilize Laguna Lake as an alternate source to Angat Dam.

The company added that it is currently constructing another 150-million-liter per-day treatment plant in Poblacion, Muntinlupa City, which will be its third facility to tap Laguna Lake as a source.

Let me end this piece by asking you readers: What is your reaction to this recent development? If you are a resident of Muntinlupa City, how was the quality of service you have been getting from Maynilad over the past six months? Is the water supply from Maynilad constantly available for your needs?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Filinvest and Hitachi to establish state-of-the-art water recycling facility in Alabang

October 25, 2023October 22, 2023carlocarrasco

There is no doubt that water is essential for families, businesses and all other sectors of local society. That being said, Filinvest’s corporate entities has partnered with Hitachi, Ltd., to construct a state-of-the-art water recycling facility and upgraded sewage treatment plant (STP) in the Alabang business district in Muntinlupa City with a completion target set for March 2026, according to an official press release published through Hitachi online.

To put things in perspective, posted below is an excerpt from the Hitachi press release. Some parts in boldface…

Seated from L-R, FDCWUI President & CEO **Johnny Roxas**, FDC Vice Chair Josephine Gotianun Yap, FAI President & COO Catherine Ilagan, Hitachi Ltd. GM of Envi. Sol. Div. **Okito Kakudo**, and Hitachi Asia Ltd. COO **Tang Chay Wee**. Standing from L-R, PMI’s Chief Investment Officer **Jan Michael Lim** and President **Alfredo Comendador Jr.**, ASCOF’s Design Manager **Allan Villanueva** and Project Manager **Ricky De Castro**, FLOW’s BD and Marketing AVP **Sundy Bergado** and CTO **Tatsuya Sasuga**, Hitachi Asia Ltd. Philippine Branch GM **Hiroshi Katagiri** and FLOW’s Engineering and Projects AVP **Alfred Ables**. (source – Hitachi.Asia)

Filinvest City, together with its partners FDC Water Utilities Inc. and Hitachi Ltd, will soon begin the construction of a state-of-the-art water recycling facility and upgraded sewage treatment plant (STP) that promises to innovate urban water management in the Alabang business district. This reflects the Filinvest Group’s commitment to sustainability through the implementation of efficient and technology-driven water operations across all of its developments.

“We aim to make Filinvest City the first sustainable and smart central business district in the Philippines. By implementing advanced technologies and solutions to treat wastewater, we are moving towards a future where local ecosystems are protected and our ecological footprint is reduced,” said Filinvest Development Corporation (FDC) Vice Chairperson Josephine Gotianun Yap during the construction commencement ceremony held recently.

FDC Water Utilities, Inc. (FDCWUI), a subsidiary of FDC Utilities, Inc., will lead in developing the project that is set to begin in December this year and is expected to be completed by March 2026.

“This project will revolutionize how Filinvest approaches wastewater treatment and water production. Its seamless integration of sewage treatment and production of high-quality recycled water technologies sets a new standard for environmentally responsible development. Only two other projects in the country implement similar processes, but none on this scale,” said Juan Eugenio L. Roxas, President and CEO of FDWUI.

Hitachi Ltd is the project’s technical partner, one of Japan’s largest and most influential corporations spanning sectors such as IT, telecom, power, infrastructure, and industry. Together with Filinvest, Hitachi aims to focus on social and sustainable innovations through data and technology.

“Our advanced water treatment technology, combined with digital solutions, is designed not only to improve water quality but also to enable remote plant monitoring and streamline operations. We are honored to work with Filinvest as we address the pressing issue of water shortages in the Philippines and promote water sustainability together,” said Okito Kakudo, General Manager of Hitachi Ltd.’s Environmental Solution Division, Water and Environment Business Unit.

The upgraded STP will be capable of processing up to 15 million liters of wastewater daily. It will utilize Membrane Bioreactor (MBR) technology for biological nutrient removal, which complies with the stricter regulations on nitrogen and phosphorus removal in the country that cannot be effectively removed by the conventional activated sludge method.

Meanwhile, the new water reuse facility is designed to efficiently produce high-quality recycled water for household use. Capable of producing a capacity of at least 10.5 million liters per day, the facility utilizes a combination of Brackish Water Reverse Osmosis (BWRO) and Advanced Oxidation for its water production.

The initiative will reduce the environmental footprint of Filinvest City and effectively mitigate pollution in waterways. Moreover, the water produced by the reuse facility will be available to local businesses and residents, conserving valuable freshwater sources and ensuring a more reliable supply of clean water.

Let me end this piece by asking you readers: What is your reaction to this recent development? If you are a resident of Muntinlupa City, how do you think this upcoming water recycling facility of Filinvest and Hitachi will help you? Do you think there is a need for more private sector players to be more involved in the water supply and water recycling within Muntinlupa City? Do you own a home or a business property in Filinvest City in Alabang?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Maynilad’s Muntinlupa water treatment plant 80% complete

August 30, 2023August 28, 2023carlocarrasco

Recently the water concessionaire Maynilad announced that its water treatment plant locatedin Muntinlupa City is 80% complete and it should boost the water supply by the end of 2023, according to a BusinessWorld news report.

To put things in perspective, posted below is an excerpt from the BusinessWorld news article. Some parts in boldface…

MAYNILAD Water Services, Inc. said the construction of its water treatment plant in Muntinlupa is 80% complete and is expected to produce 50 million liters per day (MLD) of additional water by the end of this year.

In a media release on Saturday, the west zone concessionaire said it had started the gradual commissioning of the plant to ensure that it can produce the initial amount of potable water by December.

Once fully operational by the first half of 2024, the P11-billion water treatment facility is expected to produce a full capacity of 150 MLD to provide water to customers in Parañaque, Las Piñas, Muntinlupa, and Cavite.

“This facility will help to enhance service reliability, as it will provide additional supply for customers in the south so their water service will not be affected despite raw water quality shifts in Laguna Lake, which have been occurring with more frequency owing to climate change effects,” the company said.

The treatment plant will be Maynilad’s third facility to tap Laguna Lake as an alternative source of raw water to the Angat Dam. Maynilad has two treatment plants in Putatan, Muntinlupa that supply 300 MLD of potable water to around 1.7 million customers in the south.

The project is part of Maynilad’s P220-billion service enhancement program from 2023 to 2027 that is focused on promoting enhanced water sustainability and climate resiliency.

Let me end this piece by asking you readers: What is your reaction to this recent development? Do you think Maynilad’s Muntinlupa water treatment plant will be able to boost the water supply this December?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Maynilad announces plan for new water treatment facilities costing P5.7 billion

August 2, 2023July 31, 2023carlocarrasco

Recently the water concessionaire Maynilad announced that it will establish new water treatment facilities to boost water production and they have set aside P5.7 billion as a result, according to a BusinessWorld news article.

To put things in perspective, posted below is an excerpt from the BusinessWorld news article. Some parts in boldface…

WEST ZONE concessionaire Maynilad Water Services, Inc. is setting aside P5.7 billion as capital expenditure (capex) budget for new water treatment facilities to produce nearly 97 million liters per day.

“Ang capex na binudget namin diyan (The capex that we budgeted) to produce close to 97 million liters per day is 5.7 billion [pesos],” Maynilad President and Chief Executive Officer Ramoncito S. Fernandez told reporters in a chance interview last week.

“[The project is in] phases as it is tied with the wastewater treatment plant so what is laid out now that is starting is in Valenzuela, by the end of the year, and then next year would be in Pasay,” he added.

The new facilities are part of the company’s “new water” project that was launched in July last year starting in Parañaque City. The project aims to convert treated used water from sewerage treatment plants into potable water.

In June, Maynilad received a permanent operational permit from the Department of Health for its “new water” treatment plant in Parañaque City.

Asked about the ease in securing a permit for the facilities, he said: “That’s what we believe so because this is first in the Philippines, first in Asia.”

He said at first, the company struggled to convince regulators, but the project was accepted after efforts to gain public acceptance.

Mr. Fernandez said that after proving the project’s safety and “that it can be done scientifically, the adoption of the others should be faster.”

The project seeks to generate additional water supply in response to growing demand.

Let me end this piece by asking you readers: What is your reaction to this recent development? Do you think this newest move by Maynilad will be able to solve the water supply problems once the new water treatment plants get completed and activated?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Metro Manila mayors to tackle proposals on temporarily banning businesses and other activities with high water consumption

May 2, 2023April 27, 2023carlocarrasco

Summer is only getting hotter here in the Philippines and there have been rounds of water service interruptions that added to the inconveniences of families and businesses. In Metro Manila, the mayors will be meeting soon to discuss key proposals to temporarily halt business and activities that consume a lot of water, according to a Manila Bulletin news report. The head of the Metro Manila Council (MMC) Mayor Francis Zamora, however, stated the possible regulation of water use which will involve the issuance of guidelines.

To put things in perspective, posted below is an excerpt from the Manila Bulletin news article. Some parts in boldface…

San Juan City Mayor and Metro Manila Council (MMC) President Francis Zamora said he will call for a meeting with other Metro Manila mayors to tackle the Manila Waterworks and Sewerage System’s (MWSS) proposal for local government units (LGUs) to temporarily ban businesses and other activities with high water consumption such as car wash stations and the use of inflatable pools in a bid to conserve water in preparation for the expected “strong” El Niño phenomenon.

“Magpapatawag po tayo ng pagpupulong kasama ang mga Metro Manila mayors para pagusapan ang mga bagay at hakbang na pwede nating gawin upang siguraduhin nga po na maregulate natin ang pag-gamit ng tubig ng mga establisyimento na malakas ang konsumo bunsod na rin po ng mararamdaman nating epekto ng El Niño sa mga darating na linggo o buwan (We will call for a meeting of the Metro Manila mayors to discuss the steps that we will take to ensure a regulated water use of establishments that have high water consumption amid the expected strong El Niño in the coming weeks or months),” Zamora said in a radio interview.

“Aaralin natin yung mga posibilidad. Yung mga nabanggit, these are (some of the) many possibilities that we can do. It is more of regulating the use kasi yung total ban naman, eh hindi naman natin agad agad masasabi ngayon na “o itigil nyo ito, i-ban yung ganito. We can regulate the use. Regulate means talagang magbibigay tayo ng mga panuntunan or guidelines sa kung ano ba ang pwedeng gawin (We will look at the possibilities. Those that we have mentioned, these are just some of the possibilities that we can do. It is more of regulating the use because it is impossible for us to immediately declare that these activities should be banned and must be stopped. We can regulate the use. Regulate means we really are going to issue guidelines),” he added.

The mayor stressed that despite the urgency of the matter, the MMC and all concerned agencies of the government must think about the livelihood of those who will be affected by the said proposal.

“We have to identify ano ba yung mga establisyimento na we consider talaga na malakas ang konsumo ng tubig. Necessary ba yung mga yan? Kailangan ba magbawas? Ito yung bagay na dapat upuan (We have to identify what establishments are considered to have high water consumption. Are those necessary? Should it be regulated? These are the things that need to be discussed),” Zamora noted.

“Merong effect sa both ends yan. Sa ating mga mamamayan at siyempre sa mga establisimyento na maaapektuhan. Gusto natin balansehin and to listen of course sa mga issues and concerns nila pati mga sentimiyento nila bago tayo gumawa ng isang hakbang para dito (These have effects on both ends. To us ordinary citizens, and of course, the establishments that will be affected. We want to find the perfect balance and to listen, of course, to their issues and concerns as well as their sentiments before we make a move on this),” the local chief executive explained.

On Wednesday, April 26, MWSS Deputy Administrator for Engineering and Technical Operations Group Jose Dorado Jr. identified car washes and the use of inflatable pools as high water consuming activities and said that the regulation of such activities and businesses should only be done by the local government units (LGUs) when the water level in dams becomes critical.

Let me end this piece by asking you readers: What is your reaction to this recent development? Do you think the Metro Manila Council (MMC) will go ahead with a temporary ban on activities and businesses that continue to consume a high amount of water during this hot season? If you own a business that consumes a lot of water, are you worried about a potential ban or stoppage of your operations?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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I Love Israel: Philippine President Marcos cites Israel as a model for achieving water security

March 31, 2023March 29, 2023carlocarrasco

Recently Philippine President Ferdinand “Bongbong” Marcos, Jr., emphasized the need to use new technologies so that the country will be able to improve the management of its water resources and ensure a stable supply for the people, according to a Philippine News Agency (PNA) news article. Along the way, Marcos mentioned Israel as a role model that the Philippines can learn from to achieve water security.

To put things in perspective, posted below is an excerpt from the PNA article. Some parts in boldface…

President Ferdinand R. Marcos Jr. on Thursday emphasized the need to use new and emerging technologies to improve the management of the country’s water resources and provide safe and affordable water to all.

Marcos made the statement during the opening of the 6th Edition of the Water Philippines Conference and Exposition at the SMX Convention Center in Pasay City.

“I happened to have been given the opportunity to walk around a little bit and see some of the exhibitors. And it is very gratifying to note that in fact, the technologies that are being used, that are being employed in terms of water treatment, in terms of water management are well-known technologies,” he said. “And so, I am very optimistic that the solutions that we need to formulate are out there, the technologies are out there. What has continued to change in the light of climate change is the management, the stratagems on how we manage our water.”

Marcos particularly pointed out that flood control projects have evolved through the years, along with the changing times, noting that these are no longer just exclusively used for that.

“We take the water and we use it for irrigation, we use it for drinking water if we have a treatment plant,” he said, adding that water can be used to produce power with small hydroelectric plants.

He also cited Israel’s experience showing how it promotes the sustainable use of clean water for various purposes despite having a limited water supply.

“I’d spent some time in Israel and I saw how they treat the water because water is very scarce. They live in the desert. Nevertheless, they are able to collect the water during the rainy season, whatever is available, they put fish in it to grow fish. When the summer comes, they take it out, take out the water, harvest the fish, and then that goes to irrigation and so forth,” Marcos said.

He said the Philippines could learn from Israel and apply this approach to achieve water security.

“These are the kinds of thinking that we have to apply to the Philippines because of the crisis that we are facing and how debilitating it will be to the entire economy, to the entire society if our water supply problem continues to get greater, continues to become more dependent on what we have been doing in the past,” he said.

It is very notable that President Marcos mentioned Israel while talking about the state of water in the Philippines. I myself had been to Israel recently on pilgrimage tour and there were times when our tour bus traveled great distances on desert areas, I did not just see sand and rocks. I saw lots of plantations along the road and the sight of lively vegetation in the desert of Israel was astounding. Israel is very well known not only for their highly advanced treatment and management of water, they are also highly proficient on agriculture and creating abundant supplies of food. Very recently, the 65^th anniversary of friendship between Israel and the Philippines was commemorated. We need to pray to the Lord that President Marcos and an official delegation of the Philippines will someday visit Israel and have official meetings with their Israeli counterparts, meet with the Filipino community there and come up with new agreements for greater cooperation between the two nations.

To my fellow Filipinos reading this, I encourage you to accept the truth that Israel is the land God designated specifically for the Jewish people (read Genesis 35:10-12) and His command must be followed by all. If you want to be blessed further by the Lord, do so by loving and blessing the Jewish people (Genesis 12:1-3). I did my part when I was in Israel.

If you truly believe in Lord Jesus, the Holy Spirit and God the Heavenly Father wholeheartedly and you continue to be faithful, you should be aware that Christians are meant to stand united with Israel and love the Jewish people no matter what. You can do your part supporting Israel by donating to Christians United for Israel (CUFI). Do not forget to read the Holy Bible, then pray in tongues to the Lord in the privacy of your room with the door shut.

Always be the fearless and aggressive church of Lord Jesus! Always stand in support of Israel and pray for the peace of Jerusalem.

In ending this I Love Israel piece, posted below are Israel-related videos for your viewing pleasure and enlightenment.

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Maynilad explains why water service interruptions happened in Muntinlupa City

March 31, 2023March 30, 2023carlocarrasco

Recently in the progressive city of Muntinlupa, customers of Maynilad experienced the lack of access to water which reflects the ongoing water service interruptions that also affected others in different cities served by the water concessionaire. As such, Maynilad officials joined Muntinlupa City Mayor Ruffy Biazon in an online talk via Facebook to explain why the water service interruptions have been happening, according to a Manila Bulletin news report.

To put things in perspective, posted below is the excerpt from the Manila Bulletin news report. Some parts in boldface…

Maynilad Water Services Inc. explained that the ongoing water service interruptions (WSI) affecting its customers in Muntinlupa and other areas are due to facility maintenance at the Putatan Water Treatment Plants.

The company has been the target of criticism from irate customers in Muntinlupa for its poor water service.

Recently, Maynilad announced that its “customers in portions of Bacoor City, Cavite City, Imus City, Las Piñas City, Muntinlupa City, Parañaque City, Noveleta, Cavite and Rosario, Cavite will have water service interruption daily starting March 24, 2023 until April 1, 2023.”

“Maynilad will be conducting intensified cleaning of the plants’ filters following the prolonged entry of highly turbid water. This activity will allow the plants to return to normal operations now that turbidity is expected to go down with the end of Amihan season,” it said.

To discuss the problem, the Muntinlupa City government’s Public Information Office invited Maynilad representatives to an online talk on Facebook on March 30.

Mayor Ruffy Biazon and PIO chief Mimi Gonzales invited Maynilad’s Greg Antonio, head of the Water Production Department, and Harold Lopez, head of the Muntinlupa-Las Pinas Business Area.

On the daily water service interruptions, Antonio said this is due to the Amihan season that is causing high water turbidity.

“Same pa rin po yung reason natin. Yung sinasabi nating turbidity or paglabo ng tubig (We still have the same reason. This is due to turbidity or water getting cloudy),” said Antonio.

He said Maynilad has installed silt barriers and membranes at the Putatan Water Treatment Plant.

But he said the turbidity this year is “one for the books.” He said the turbidity in Laguna Lake, the water source for Maynilad’s Putatan plant, is 28 days longer this year compared to previous years.

He said Maynilad has seen that turbidity in Laguna Lake has reached 40 sq. km., which was the maximum area reached by its sampling boat.

However, Antonio said Maynilad has no concrete explanation about the high water turbidity in Laguna Lake.

“Sa ngayon wala pa po kaming concrete basis dun sa cause ng paglabo pero yung evidence lang po nung visual. Yun lang po ang nakikita namin (At present we have no concrete basis on what is causing the water to get cloudy but we only have the visual evidence. That is what we are seeing),” he said.

Maynilad is currently constructing its third water treatment plant in Muntinlupa in Barangay Poblacion.

Antonio said by November this year, the Poblacion plant will operate one-third of its capacity or 50 million liters per day. He said the two water treatment plants in Barangay Putatan are “just enough” to meet the water demand of Maynilad customers.

He said the two Putatan Water Treatment Plants can produce 280 million liters of water per day.

The Poblacion plant, which will have a full capacity of 150 million liters of water per day, will provide water if Maynilad does maintenance work at the Putatan Water Treatment Plants.

Antonio said with the operation of the Poblacion plant by November, there will be no water service interruptions.

“Eto po yung kinakailangan natin to ensure 24 hours provision ng supply po (This is what we need to ensure 24 hours provision of supply),” he said.

Some customers in Muntinlupa have complained why Maynilad has set the supply of water at midnight.

Lopez said that at present, Maynilad’s water production is limited, prompting the company to allocate water supply. He said the allocation depends on the elevation of the area, distance, and demand.

He said the Southville 3 housing project in Barangay Poblacion is the highest and farthest water service area of Maynilad in Muntinlupa.

On the different hours being implemented by Maynilad for its water service interruptions, Lopez said it depends on the water production.

Let me end this piece by asking you readers: If you are a Muntinlupa City resident, what is your reaction to this development? Were you satisfied with the explanations of Maynilad?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Maynilad announces strategy to augment summer water supply

March 30, 2023March 27, 2023carlocarrasco

Are you having any problems with your water supply from Maynilad? The water concessionaire announced new moves to augment water supply for the summer season, according to a BusinessWorld news article.

To put things in perspective, posted below is an excerpt from the BusinessWorld news article. Some parts in boldface…

MAYNILAD Water Services, Inc. has started to implement supply augmentation measures to meet the expected surge in demand this summer, a company official said.

“The water level at Angat Dam is still at a healthy level but given the expected El Niño by the latter half of 2023, Maynilad is concerned that there will be less rainfall to replenish the Angat and Ipo dams,” Maynilad Spokesperson Jennifer C. Rufo told BusinessWorld in a Viber message on Sunday.

Maynilad’s supply augmentation measures include the reactivation of deep wells and the commissioning of modular treatment plants. But these measures are only expected to mitigate the impact of a supply shortage if the dams’ water level continues to decline.

The latest available data from the Metropolitan Waterworks and Sewerage System (MWSS) showed that Angat dam is currently at 204.96 meters, higher than the normal operating level of 192 meters, but lower than 212 meters, which is considered the ideal level to provide an adequate safety margin for supply during dry months.

Angat Dam is the main source of water for Metro Manila, accounting for about 90% of the capital’s potable water.

The west-zone water concessionaire said that it is building a new treatment plant that would bring additional supply starting this year, addressing the possible water supply deficit as population growth continues amid a lack of new water sources.

“Maynilad is now building a new water treatment plant in Muntinlupa, which will yield an additional supply of 150 million liters per day (MLD),” Ms. Rufo said, adding that the facility will produce an initial 50 MLD by year-end. She was referring to the Poblacion water treatment plant in Muntinlupa City.

“For the next five years, we plan to build five new water treatment plants, including some that will source raw water from our sewage treatment plants,” she said.

Ms. Rufo said these new water treatment plants will source supply either from new water or used water that will be treated and made potable again. Maynilad is also planning to source raw water from Kaliwa Dam, which is currently being facilitated by the MWSS.

As of February, MWSS said that the construction of Kaliwa Dam, a crucial dam project that will augment water supply in Metro Manila, is 22% complete. The dam is expected to be completed by the end of 2026, with water supply expected starting in 2027.

Let me end this piece by asking you readers: What is your reaction to this recent development? Do you think Maynilad’s moves will improve the situation this summer season?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Over 200,000 Maynilad customers to get rebates this month

February 3, 2023January 31, 2023carlocarrasco

If you are a paying customer of Maynilad who got affected by water service interruptions, then you will be receiving a rebate this month as the Metropolitan Waterworks and Sewerage System-Regulatory Office (MWSS-RO) made a big announcement about rebates for over two hundred thousand customers of the water concessionaire, as reported in a recent GMA Network news report.

To put things in perspective, posted below is the excerpt from the GMA Network news report. Some parts in boldface…

Over 200,000 customers of Maynilad Water Services Inc. in areas served by the Putatan Water Treatment Plants (PWTPs) affected by water service interruptions shall expect a hefty refund in their water bills next month, the Metropolitan Waterworks and Sewerage System-Regulatory Office (MWSS-RO) said Tuesday.

During the public information drive for the affected Maynilad customers, MWSS-RO Technical Regulations Area-Operations Monitoring manager Engr. Joel Dominguez said that the agency “found out during the period December 23 to January 15, there was service level breach in the areas of Parañaque, Muntinlupa, Las Piñas, and Cavite which includes Bacoor, Imus, Noveleta, Rosario, and Cavite City.”

“There are actually 222,221 affected customers during the interruption,” Dominguez said.

The said service interruptions was the subject of the MWSS-RO’s investigation which found that Maynilad violated its service obligation of an uninterrupted 24-hour supply in areas served by the PWTPs.

The water concessionaires’ regulator eventually ordered Maynilad to rebate or refund affected customers in the amount of P27.477 million.

The west zone water concessionaire has since agreed on the rebate program and said it would be best for customers to get the details from the public information drive of the MWSS-RO scheduled this week.

During the public information drive, Dominguez said there are two types of service interruptions.

“One is those who are receiving intermittent supply, meaning there are a number of hours that customers were rendered with low pressure or no water,” the MWSS-RO official said.

“The other type of customers were found to have no water for more than 24 hours,” he said.

Of the total 222,221 accounts or customers affected during the water interruptions, 18,032 accounts were those who experienced no water for more than 24 hours while the bulk or 204,189 were those who experienced intermittent supply.

“We have computed a total penalty for those accounts with no water for more than 24 hours in the amount of P6,794,166.67. Followed by customers with intermittent supply… the computation was P20,673,450.46,” Dominguez said.

The refund shall be reflected in the bills of affected customers next month.

“The rebate for those who were rendered no water for more than 24 hours is at P376.78, while those accounts with intermittent supply of water it’s at P101.30 per water service connection,” Dominguez said.

Let me end this piece by asking you readers: What is your reaction to this new development? If you are a paying Maynilad customer who got affected by water service interruptions in recent times, do you think you are qualified for the rebate of P376.78?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Maynilad’s new water treatment plant in Muntinlupa City more than 50% complete, additional water supply of 50 MLD expected by year-end

January 31, 2023January 25, 2023carlocarrasco

Recently, water concessionaire Maynilad announced that it is more than half-way through with its construction of a new water treatment plant in Barangay Poblacion in Muntinlupa City and additional water supply be the end of the year is expected, according to a news report by BusinessWorld.

To put things in perspective, posted below is the excerpt from the BusinessWorld news report. Some parts in boldface…

MAYNILAD Water Services, Inc. said on Tuesday that it is now more than halfway through the construction of its Poblacion water treatment plant in Muntinlupa.

“Once fully operational by the first half of 2024, this facility will have the capacity to produce 150 MLD (million liters per day) of potable water for the southern portion of Maynilad’s concession area, particularly Parañaque, Las Piñas, Muntinlupa, and Cavite,” the west zone water concessionaire said.

The Poblacion water treatment plant, now 53% complete, is expected to produce 50 MLD of additional water supply by yearend. It will be Maynilad’s third facility to tap Laguna Lake as an alternative raw source of water.

Currently, Maynilad has two treatment plants in Putatan, which provide 300 MLD to around 1.7 million customers.

“Our production of 300 MLD is stretched to meet the current requirements of our customers in the south. Hence, whenever extreme conditions necessitate reduced production, there is no extra supply so some of our customers experience service disruption. The additional output that we will get from the Poblacion WTP will help to address that,” said Maynilad Chief Operating Officer Randolph T. Estrellado.

The Poblacion water treatment plant is part of Maynilad’s P220 billion service enhancement program for 2023 to 2027.

Separately on Tuesday, Lee Robert M. Britanico, deputy administrator for customer service regulation of the Metropolitan Waterworks and Sewerage System (MWSS), said that the agency’s corporate office continues to look for a new water source.

“If we fail to look for an additional source the existing water supply can no longer meet the demand and the increasing population,” he said in a virtual press briefing.

He also said that the MWSS is now coordinating with Maynilad and Manila Water Co., Inc. to ensure adequate and uninterrupted water supply for the summer months.

“We have a supply deficit now not just in southern Metro Manila,” Mr. Britanico said, referring to the Philippine capital and parts of Cavite and Rizal provinces.

“[Because] the population in these areas continued to grow and the water supply is not coming from Metro Manila, our corporate office is looking for another source to augment that deficit, and we encourage everyone to conserve water and encourage Maynilad and Manila Water to be efficient,” he said.

Mr. Britanico said the MWSS is now preparing for the summer months when it expects a supply deficit due to high temperatures and the lack of rainfall.

“Rest assured as of now, we are okay but we encourage the public to conserve water, let us not take that for granted,” he said.

Mr. Britanico added that if population growth continues amid a lack of new water sources, a significant supply deficit might happen by 2024.

“Right now, if we will base the projection on the population, most likely next year we will have a problem but if we can find a new water source for Metro Manila, Cavite and Rizal, then that will address the issue,” he said.

Meanwhile, the MWSS regulatory office on Tuesday directed Maynilad to rebate P27.48 million to customers affected by the water services interruptions in areas served by the concessionaire’s Putatan water treatment plants.

“MWSS has determined the final rebate amount for Maynilad customers. Maynilad shall rebate a total of P27.477 million as reasonably determined by this office,” Mr. Britanico said.

The decision came after the recurring service interruptions from December 2022 until January this year in areas covered by the Putatan plants such as the southern part of Metro Manila.

Let me end this piece by asking you readers: If you are a Muntinlupa City resident, what is your reaction to this development? As a local resident, do you think that Maynilad will be able to complete its Poblacion water treatment plant and improve the local water supply? Do you manage a business that got negatively affected by the most recent water service interruptions?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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