Recently in the City of Muntinlupa, a new ordinance was approved resulting in the City Government to implement a zero-contact policy in the issuance of business permits and licenses, according to a Manila Bulletin news report.
To put things in perspective, posted below is an excerpt from the Manila Bulletin news report. Some parts in boldface…
The Muntinlupa City government will implement a zero-contact policy in the issuance of business permits and licenses.
Mayor Ruffy Biazon signed Ordinance No. 2025-303, passed by the Muntinlupa City Council, “Institutionalizing Business E-Payment System (BeST) for Effective Implementation of the ‘Zero-Contact Policy’ in the Issuance of Business Licenses and Permits in Muntinlupa City.”
The ordinance stated that “in compliance to the mandate of all existing laws and national directives, the City Government of Muntinlupa through the Business Permits and Licensing Office (BPLO) established Business E-Payment System (BeST) as an online platform to facilitate applications for new and renewal of business permits.”
BeST “allows electronic payments through various partner banks, e-wallets, and payment gateways and also provides an option of door-to-door delivery service.”
The ordinance added that “there is an urgent need to institutionalize the said system to support and enhance city services in pursuit of being a ‘smart city’ and be compliant with the said laws and national directives.”
It mandates the Muntinlupa BPLO to “adopt and establish Business E-Payment System (BeST) as an online platform of the City Government of Muntinlupa to facilitate application for, processing of, and issuance Of business licenses and permits for business entities, including, but not limited to, those owned and operated by individuals, partnerships, cooperatives, associations or corporations in the City of Muntinlupa.
“The BeST will guarantee the effective implementation of the ‘zero-contact policy,’ transparency and good governance that eliminates the possibility of graft and corruption with lesser personnel the taxpayer deals with,” the local law stated.
Under BeST, “electronic versions of licenses, clearances, permits, certifications or authorizations with the same level of authority and containing the electronic signature of the authorized officer/s and seal of the City, which may be printed by the businesses in the convenience of their offices” shall be provided.
Let me end this post by asking you readers: What is your reaction to this recent development? If you are a resident of Muntinlupa City, does the new zero-contact policy in the issuance of business permits and licenses make a lot of sense?
You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.
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