Online lending company raided by police for threatening clients

Are you a Philippine resident who borrowed money from an online lending company and got threatened by them to push you into paying them back? Another company that lends money got raided by the police over complaints from clients who claimed they were threatened, according to a Manila Bulletin news report. The raided company was located in Pasig City.

To put things in perspective, posted below is an excerpt from the Manila Bulletin news article. Some parts in boldface…

An online lending company in Barangay San Miguel, Pasig City was raided by operatives of the Philippine National Police – Anti-Cybercrime Group (ACG) on Tuesday, May 16, for allegedly threatening and harassing its customers who have failed to pay their loans.

The company was identified as Realm Shifters Business Process Outsourcing Services, located along Mercedes Avenue in Barangay San Miguel.

According to the Philippine Association of Loan Shark Victims Inc. (PALSVI), a non-profit organization dedicated to helping loan shark victims, the company is one of the many businesses operating online lending applications (OLA) that harass and threaten users for not paying their debts.

The PNP-ACG conducted the raid in response to the complaints made to their office from the victims of the OLA.

A warrant to search and seize computer data was served by the police to the company during the operation.

Digital forensic examinations to extract data and evidence from the computers, mobile phones, and other devices of the OLA agents are ongoing.

Other incidents of malpractice made by the company are also under further investigation by the police.

Let me end this piece by asking you readers: What is your reaction to this recent development? How many people in your local community got harassed by an online lending firm recently?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below, share this article to others and also please consider making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

SEC sues companies for operating unregistered online lending platforms

Online lending firms here in the Philippines have been reported for alleged violations that include harassing clients (click here and here). Very recently, the Securities and Exchange Commission (SEC) sued companies for operating online lending platforms that were allegedly unregistered, according to a Manila Bulletin news report.

To put things in perspective, posted below is the excerpt from the Manila Bulletin news report. Some parts in boldface…

The Securities and Exchange Commission (SEC) has has filed criminal complaint against Suncash Lending Investors Corp., UCash Lending Investors Corp., Suncredit.ph Finance Corp., and ECredit Finance Inc. for operating unregistered online lending platforms (OLPs).

The SEC Enforcement and Investor Protection Department (EIPD) filed the criminal complaint against Suncash, UCash, Suncredit and Ecredit before the Department of Justice (DOJ) last December 20.

The firms’ failure to disclose their online lending applications (OLA) is in violation of the Lending Company Regulation Act (LCRA) and the Financing Company Act (FCA).

The Commission implicated Qi Lu, the president of Ecredit, Suncash, and Suncredit, who was also found to be the beneficial owner of Suncash alongside Zhu Junfeng. Junfeng is also a director of the three other companies.

Also implicated in the complaint were other incorporators, directors and officials of the companies, including Chang Yuting, Joyclyn V. Pelayo, Chang Tao, Bryan Dordas Pelayo, Jasmin Tabjan Vianzon, Jayson Lee, Meng Jie, Xiaofang Song, Danilo Felicilda, Roger Publico, Yaping Liu, Xianming Tian, Shiling Xu, Xiaobo Pan, Sheila Pagkalinawan, and Xiaojing Luo.

The EIPD, together with the Philippine National Police Anti-Cybercrime Group (PNP-ACG), Eastern District Anti-Cybercrime Team, Manila Police District, and the Special Weapons and Tactics Philippines (SWAT), previously implemented a warrant to search, seize, and examine computer against Suncash, as part of the SECs crackdown against unregistered lenders.

The Makati Regional Trial Court Branch 147 issued the search warrant against Suncash upon several complaints received by the PNP-ACG and the SEC against the company.

During the implementation of the search warrant, it was discovered that other lending companies, including Ucash, Suncredit, and Ecredit, had been operating alongside Suncash in its headquarters in Sampaloc, Manila.

The joint operation resulted in the arrest of 83 individuals, identified as operators, managers, employees, and agents of Suncash.

The Commission found that Suncash operated unregistered online lending platforms (OLPs), defying Sections 12(2)(a) 12(3)(a) of the LCRA, in relation to SEC Memorandum Circular No. 19, Series of 2019 (SEC MC 19), providing the Disclosure Requirements on Advertisements of Financing Companies and Lending Companies and Reporting of Online Lending Platforms.

SEC MC 19 requires lending and financing companies to report all their existing OLPs to the Commission.

Records show that Suncash had been operating three unregistered OLPs, namely Suncash, Flashloan, and Peso Pautang, contrary to what is stated in its affidavit of compliance that it operated no other OLP than Suncash.

The EIPD also said that Suncash operated the unregistered OLPs to circumvent and defy the moratorium imposed on the registration of new OLPs effective November 5, 2021, as per SEC Memorandum Circular No. 10, Series of 2021.

Meanwhile, Ucash filed an affidavit for the operation of its OLP on December 7, 2022, when the moratorium on new OLPs was still in effect.

Further, the EIPD charged Suncredit and Ecredit for violation of Sections 14(1)(a) and 14(2)(a) of the FCA, in relation to SEC MC 19. Suncredit and Ecredit were found to be the operators of Peso Pautang and Flashloan, respectively.

The Commission also noted that all the companies engaged in abusive, unethical, and unfair debt collection practices, in violation of SEC Memorandum Circular No. 18, Series of 2019, or the Prohibition on Unfair Debt Collection Practices of Financing Companies and Lending Companies.

Let me end this piece by asking you readers: What do you think about this recent development? Which among the reported companies sound familiar to you? Do you personally know anyone who borrowed money from an online lending firm and got harassed through communication because he or she was unable to settle the debt? Do you plan to borrow money from any online lending firm anytime soon?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below and also please consider sharing this article to others as well as making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

PNP anti-cybercrime operatives raid online lending firm, multiple people caught in the act of sending threatening messages to clients

Did you borrow money from an online lending firm and later got threatened by their agents because you failed to settle your debt on time? For your information, a certain online lending firm in the City of Manila recently got raided by elements of the Philippine National Police (PNP) and resulted in the arrests of many people, according to a Manila Bulletin news report.

To put things in perspective, posted below is the excerpt from the Manila Bulletin news report. Some parts in boldface…

Anti-cybercrime operatives of the Philippine National Police (PNP) arrested a total of 83 people in a raid on the office of an alleged illegal online lending agency in Sampaloc, Manila.

Police Brig. Gen. Joel Doria, director of the PNP-Anti-Cybercrime Group (ACG), said those arrested were the ones who were sending threats to their clients who would fail to pay the debt on time.

They were caught in the act of sending threatening messages to customers while some where unlawfully accessing the clients’ personal information which is posted online with libelous remarks,” said Doria.

The operation stemmed from the numerous complaint of threats and humiliating remarks purportedly coming from employees of the online lending agency using the social media.

Doria said they immediately launched the operation after securing a Warrant to Search, Seize, and Examine Computer Data (WSSECD) from a court to search and seize pieces of digital evidence that were allegedly used by the loan shark company in its lending scheme with usurious rates. The raid was conducted in Barangay 497 in Sampaloc district.

The modus of the lending agency is to encourage people to secure a quick loan. But once the client would avail and fail to pay on time, they would send threats and humiliating messages not only to the clients but also to their friends and followers on social media.

They take advantage of our poor netizens who happened to click on their advertisements and promotions through social media and ‘google play apps store’ that offer instant loans,” said Doria.

“Customers who fall trapped to this online lending agency, experienced public humiliation and harassment coupled with threats and illegal access to their phones’ contact list when customers cannot pay on time,” he added.

Let me end this piece by asking you readers: What do you think about this recent development? If you borrowed money from an online lending firm and you already failed to settle your debt with them, did their agents send threatening or humiliating messages to you? If you are a victim of such harassment from the online lending firm you borrowed from, are you ready to report them to the police? Does this crime news report make you hesitant to borrow any money from an online lending firm?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below and also please consider sharing this article to others as well as making a donation to support my publishing. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/ and on Instagram athttps://www.instagram.com/authorcarlocarrasco

Over 40 employees of online lending applications arrested over alleged harassment of clients and contact persons

Here in the Philippines, have you been harassed or threatened by people who are working for online lending applications where you borrowed money from? I had to ask that question because it was revealed that more than forty online lending app employees (including a foreigner from China) were arrested for allegedly harassing and threatening clients who could not pay back their loans in time, according to a GMA Network news report.

To put things in perspective, posted below is the excerpt from the GMA News report. Some parts in boldface…

Over 45 workers of online lending applications, including a Chinese national, were arrested for supposedly harassing and threatening clients unable to pay their loans within the prescribed period.

According to Philippine National Police Anti-Cybercrime Group Public Information Officer Police Lieutenant Michelle Sabino, the division had received several harassment complaints against lending apps that were being run by the Cashtree Lending Corp.

The terms and conditions of the applications allegedly contained a clause that granted the firm access to clients’ contacts – a requirement for taking out a loan. Once approved by the borrower, the firm is then said to save the contacts into its database.

“Hina-harass nila ‘yung mga relatives, kasi nga stated eh, ‘di ba nga like ‘yung contact numbers mo nandon… so if you do not pay out, ‘ire-rape namin ’to, papatayin namin,’ and all other threats na posible, ‘yun ang ginagawa nila,” she said in a report on GMA’s “24 Oras Weekend” on Sunday.

(They harass the relatives, as there was a clause regarding contacts… So if you do not pay, they threaten to rape, kill, and all other possible threats. That is what they do.)

The application targets mainly low-income households and those unemployed, even if it was found to have no certificate of authority or permit to operate.

The company’s loans were also said to have high interest rates, and they get in touch with the borrower’s contacts once payment is not made within eight days.

Collecting agents have also been reported to encourage borrowers to make other loans with different loan applications for them to make a repayment.

“Minsan merong mga dumadating sa kanila na sasabihin ng collecting agent na ‘Okay, para makasambot ka, para makabayad ka, magdownload ka ng itong loan app nito, would also offer, so para maka-payoff ka dito sa isa, mag-uutang ka na naman which in turn nabaon na nang nabaon si victim,” she said.

(Sometimes the collecting agents would tell the borrower that for them to be able to pay, they should download another loan app. So for them to pay off their debt in one application, they would borrow again leaving them buried in debt.)

For his part, one of the suspects, Shihai Dao, said the firm did not encourage any harassment.

“Never do anything illegal in Philippines, so I’m confused… Never allowed to employ to harass the client to pay the money back. Just reminding them and tell them to pay (sic),” he said in the same report.

The firm would face charges for violating the Cybercrime Prevention Act of 2021.

“Do not download ‘tong mga lending apps na ‘to, ‘tong mga loan apps. May tendency na ma-threaten pa ‘yung life mo or i-harass, at ang problema, hindi lang ikaw, lahat ng contact mo,” Sabino said.

(Do not download these lending and loan apps. There is a tendency that your life will be threatened or be harassed. The problem is it will not be just you but all your contacts.)

Authorities from the Securities and Exchange Commission (SEC) and the National Privacy Commission (NPC) earlier warned firms against unfair debt collection practices.

Such practices included sending violent threats, using harsh words, disclosing the name and other personal information of the borrower in public, and messaging or calling the people on the contact list of the borrower without his/her consent.

The above report ended stating that lending firms who are guilty of doing the above-mentioned practices may be fined between P25,000 to as much as P1,000,000 and also have their certificate of authority to operate revoked.

Let me end this piece by asking you readers: What do you think about this recent news report? Do you know anyone who got harassed or threatened by people because they are unable to pay back their loans in due time? Have you been seriously considering borrowing money through these online lending apps? Does this recent news development discourage you from taking loans through online lending apps? Do you believe that the immigration officials should do something about foreign workers of online lending apps who got involved with the harassment of clients?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below and also please consider sharing this article to others. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/