Maynilad pressed for answers over severe water service interruption in Muntinlupa City

Are the councilors in your city doing their jobs on issues that affect you and your fellow citizens? In Muntinlupa City, the City Council and its members really worked as they pressed water concessionaire Maynilad for answers in a public hearing that happened very recently, according to a Manila Bulletin news report.

To put things in perspective, posted below is the excerpt from the Manila Bulletin report. Some parts in boldface…

The Muntinlupa City Council held a public hearing on Tuesday, Feb. 8, to investigate the severe water service interruption being experienced by customers of Maynilad Water Services in Muntinlupa and other cities and municipalities.

The City Council’s Committee on Environment, chaired by Councilor Marissa Rongavilla, conducted the hearing attended by Vice Mayor Artemio Simundac, Majority Floor Leader Raul Corro, other councilors, Maynilad representatives, affected customers and Chief Regulator Patrick Lester Ty, head of the Metropolitan Waterworks and Sewerage System Regulatory Office (MWSS-RO).

The MWSS-RO is a government agency tasked to ensure that the provisions of the concession agreement between MWSS and Maynilad are followed.

Maynilad customers in Muntinlupa started experiencing the water supply interruption last December. The water company cited the algal bloom and turbidity of raw water in the Laguna Lake as the reasons that affected the water production at its two Putatan Water Treatment Plants in the city.

Based on Maynilad’s latest advisory, the water supply interruption will last until Feb. 15.

Thousands of Muntinlupa customers of Maynilad have been experiencing no water supply for up to 17 hours a day. They have complained that water supply resumes at midnight, forcing them to stay up late so they can store water.

Rongavilla said the main problem of Maynilad customers are the water quantity and water quality. Customers have complained that they are getting brown water from their faucets, which is unusable for drinking or cooking.

She asked Maynilad to clearly explain to the public the solutions to the water supply problem in Muntinlupa.

MWSS-RO has been investigating the water service interruption problem of Maynilad. MWSS-RO chief Ty said they will come up with their findings this month.

MWSS-RO is looking out for the interest of the public. We are here to ensure that the public is protected,” said Ty.

He said there are options for MWSS-RO to penalize Maynilad. He said it can be a simple warning, disallowing the company’s expenses, or order Maynilad to give a rebate to its customers.

Last November, MWSS-RO penalized Maynilad and ordered it to rebate customers in Las Pinas.

Corro told Manila Bulletin that “we will await the investigation report of MWSS-RO Chief Regulator Patrick Lester Ty who promised to release it this February.”

“In the public hearing, we relayed the demand of the unsatisfied Maynilad customers to either declare a payment holiday or reduce the monthly bills or declare a rebate and impose penalties in accordance with the concession agreement due to lack of water supply (frequent water service interruptions) and due to poor quality of water (brownish color),” he said.

We also asked Maynilad to ensure that the Feb. 15 deadline it has announced to resume normal supply of water shall be done and that in case they cannot comply, penalties should be imposed by MWSS-RO and that they will increase their number of water tank trucks from the present 29 to supply water in the affected areas,” added Corro.

He said, “We also put on record that the people of Muntinlupa who are customers of Maynilad are very unsatisfied with their service and consider Maynilad’s reasons for the frequent WSI as ‘unacceptable’ considering that they have been operating the Putatan Water Treatment Plant for more than a decade already.”

Let me end this piece by asking you readers: If you are a Muntinlupa City resident or if you manage a business within the city, what can you say about this latest local development? How was the quantity and quality of water you received from Maynilad this past week? If your access to water was interrupted, how bad was it? Do you think that Maynilad is hiding something?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below and also please consider sharing this article to others. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/

For more South Metro Manila community news and developments, come back here soon. Also say NO to fake news, NO to irresponsible journalism, NO to misinformation, NO to plagiarists, NO to reckless publishers and NO to sinister propaganda when it comes to news and developments. For South Metro Manila community developments, member engagements, commerce and other relevant updates, join the growing South Metro Manila Facebook group at https://www.facebook.com/groups/342183059992673

Public hearing and investigation on Maynilad will happen soon in Muntinlupa City

If you are a local resident or if you manage a business within Muntinlupa City, did you experience the recent water supply interruption? Be aware that the City Council of Muntinlupa will soon conduct a public hearing to get answers from water concessionaire Maynilad regarding the water supply interruption that affected many around the city, the Manila Bulletin reported

To put things in perspective, posted below is an excerpt from the Manila Bulletin news report. Some parts in boldface…

The Muntinlupa City Council will conduct a public hearing to investigate Maynilad on the severe water supply interruption being implemented that has affected thousands of households and businesses in the city.

Maynilad extended the water supply interruption to Feb. 15 instead of Jan. 20 that it earlier announced.

Households in Muntinlupa have experienced up to 18 hours without water service while other areas have no water supply for days.

According to the Muntinlupa City government, councilors are asking that people from Maynilad involved in the operation of water service should be the one to attend and not just any representative who cannot make a decision or explanation about the matter.

Among the topics to be discussed are asking Maynilad to deploy more water tankers to supply to different communities and payment holiday on the days without any water supply.

City Council Majority Floor Leader Raul Corro told Manila Bulletin that they are just awaiting the notice of public hearing from the City Council secretary and chairman of the committee concerned on the date of the public hearing.

Let me end this piece by asking you readers: What do you think about this newest development? What do you think Maynilad would say when it comes to explaining the recent water supply interruption? Was your household or your business negatively affected by the water supply interruption?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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Thank you for reading. If you find this article engaging, please click the like button below and also please consider sharing this article to others. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me with a private message. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me on Twitter at  @HavenorFantasy as well as on Tumblr at https://carlocarrasco.tumblr.com/

For more South Metro Manila community news and developments, come back here soon. Also say NO to fake news, NO to irresponsible journalism, NO to misinformation, NO to plagiarists, NO to reckless publishers and NO to sinister propaganda when it comes to news and developments. For South Metro Manila community developments, member engagements, commerce and other relevant updates, join the growing South Metro Manila Facebook group at https://www.facebook.com/groups/342183059992673

Tahanan Village Updates (June 6, 2019)

Hey everyone. Have you guys and gals been to Tahanan Village, Barangay BF Homes, Parañaque City lately? I got a slew of updates for you.

Firstly, the Tahanan Homeowners Association (THA) now has a new lineup of officers as well as heads of village committees. This marks the continued change that started with the THA’s last election held this past summer which saw new members for their Board of Directors (BOD).

For your viewing, here is the picture of the new THA leadership.

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As stated in the above image, “The management of the Village is every resident’s concern. Write us your inputs, your ideas on how to improve our Village, your concerns. Join any committee or committees of your interest.”

If you are a Tahanan Village resident who is also a legitimate member (read: not a delinquent member), then you can get involved if you choose to do so.

Secondly, the air has been stinking for Tahanan villagers recently which is the result of the odor coming from Laguna Lake (on the other side of the Skyway). The odor has been caused by algae (a diverse group of photosynthetic eukaryotic organisms that are not necessarily closely related) and dead water lilies that have accumulated along the shoreline at the said lake.

The odor affected Tahanan villagers so much, the THA took action by discussing what happened and reached out to the City Environmental and Natural Resources Office of Parañaque City (CENRO-Parañaque). If CENRO-Parañaque would act, then it means coordinating with the Laguna Lake Development Authority and the City Government of Muntinlupa (note: Laguna Lake is part of its jurisdiction).

For transparency, posted below is the THA’s notice on the matter.

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After leaving the Tahanan Village clubhouse, I looked around nearby and noticed the presence of Philippine flags on display. This was done in anticipation of Philippine Independence Day which is happening just days away.

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One of a growing number of Philippine flags spotted inside Tahanan Village.

And then I passed by the construction of a new community building which involved assistance from the City Government.

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Thank you for reading. If you find this article engaging, please click the like button below and also please consider sharing this article to others. Also my fantasy book The World of Havenor is still available in paperback and e-book format. If you are looking for a copywriter to create content for your special project or business, check out my services and my portfolio. Feel free to contact me as well. Also please feel free to visit my Facebook page Author Carlo Carrasco and follow me at HavenorFantasy@twitter.com

Tahanan Village Update (May 9, 2019)

In recent times, the water supply interruption experienced by Maynilad customers in South Metro Manila became a hassle for many families and business establishments.

During my recent visit at Tahanan Village in Parañaque City, I noticed the Tahanan Homeowners Association, Inc. (THA) issued a new bulletin through its official publication Tahanan Flash. It deals with the recent water supply problems and clarifies who in their village is responsible with the Maynilad water tanker deliveries into the village, etc.

Also take note that in order for a household to be served with water from Maynilad, the homeowner must call 1626 first and be patient for the water to be delivered which can take days. No call, no pre-assignment, no water.

For clarity, posted below is the full page of the Tahanan Flash. Read and learn. Please share this article to others. Thanks.

Tahanan21

 

 

My Observations: Maynilad’s In-Line Booster Project-Related Digging Along Presidents Avenue, BF Homes, Parañaque

This morning I passed by Presidents Avenue in Barangay BF Homes coming from Parañaque City Hall and along the way I noticed a closed-off portion of the road which was a project of water concessionaire Maynilad.

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The location of  an early digging (related to Maynilad’s planned in-line booster) at the corner of Presidents Avenue and President Quezon street (according to Google Map). The project will take months to complete and may mean additional traffic congestion due to reduced road space.

I went near it and took a few pictures. As of today – March 19, 2019 – what I saw was an early digging of a portion of the road and clearly there is still a long way to go before Maynilad gets to complete the in-line booster project which, if successful, will prove to be very crucial to the water requirements of the many residents and businesses in and around BF Homes.

A few months ago, I talked with Augusto “Boy” Tejada, the president of the Tahanan Homeowners Association, Inc. (THA) who relayed to me details about the December 2018 meeting between his association, their residents and officials of Maynilad. It was during that meeting when the water concessionaire revealed that they plan to construct a water pressure booster somewhere inside the area of Teoville Village 3 and that construction will take around six months to complete.

More importantly the project was designed to boost the water pressure beyond the current limit of 30 PSI (pounds per square inch) which by today’s standards is no longer sufficient to meet the businesses and household needs. Tejada told me that due to location, elevation and distance away from the main gate of the village, there are houses that had trouble receiving water through the pipelines. Some houses have their second or third floors that water cannot even reach.

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The mention of the year 2016 on the sign suggests that the project was planned that year but was only executed recently.

As of this writing, Maynilad’s water booster project is planned to not only boost the water pressure (to ensure constant and reliable access to water) but also be linked to the new water filtration plant of the company located in Muntinlupa City.

Improved access to water should translate into better satisfaction for family needs and certain improvements to the many businesses operating around BF Homes.

Until that happens, local residents will have to endure the related hassles like traffic disruptions due to street or sidewalk diggings, the arrival of trucks carrying construction materials, etc.