Water supply problems are back again for Muntinlupa-based Maynilad customers

For Maynilad customers based in Muntinlupa City, having access to water is problematic once again as there have been water service interruptions from water concessionaire Maynilad Water Services, Inc., the Manila Bulletin reported recently. The problems started since June 2, 2022 and even customers outside of Muntinlupa were affected.

To put things in perspective, posted below is the excerpt from the Manila Bulletin report. Some parts in boldface…

Muntinlupa residents have experienced daily water service interruptions (WSI) from Maynilad Water Services Inc. again.

Since June 2, Maynilad customers in Muntinlupa and other areas have suffered from no water supply from eight to 18 hours a day.

In one advisory sent to customers in Muntinlupa, Maynilad said it imposed the WSI “due to raw water quality issue from Laguna Lake even as we conduct system adjustments to optimize the limited supply.”

Last June 4, Maynilad implemented WSI from 12 noon until 6 a.m. on June 5 for a total of 18 hours, affecting customers in “portions of Brgy. Talon Dos, Las Pinas City and Brgys. Alabang, Bayanan, Poblacion, Putatan and Tunasan, Muntinlupa City.”

Maynilad has its Putatan Water Treatment Plant (PWTP) in Barangay Putatan, Muntinlupa, which sources raw water from Laguna Lake.

The treatment plant supplies water to Maynilad customers in Muntinlupa, Parañaque, Las Piñas, and Pasay; and the cities of Bacoor, Imus and Cavite, and municipalities of Rosario and Noveleta in Cavite.

Last February, the Metropolitan Waterworks and Sewerage System-Regulatory Office (MWSS-RO) imposed a financial penalty of P63.97 million on Maynilad for implementing WSI in the supply zone of the Putatan Water Treatment Plant from December 2021 to February 2022.

MWSS-RO said the penalty was imposed on Maynilad after the company “failed to meet its Service Obligation of ensuring the availability of an uninterrupted 24 hour supply of water at seven (7) pounds per square inch (psi) minimum pressure to all connected Customers in its Service Area.”

“Customers within the PWTP Supply Zone were found to have been deprived of water service obligation for at least fifteen (15 days), which adversely impacted their health and welfare. The MWSS RO is set to implement the financial penalty in the form of bill rebates to affected Maynilad customers within the PWTP’s Supply Zone by April,” according to MWSS-RO.

It should be recalled that several customers in Muntinlupa were affected by water service interruptions before. This led to Maynilad being compelled to issue bill rebates to the affected customers.

Let me end this piece by asking you readers: Were you surprised about the latest rounds of water service interruptions from Maynilad? Do you want to see the City Government summon Maynilad once again to find answers about the newest water supply problems? Do you think Maynilad is liable for penalizing? If you are running a business within Muntinlupa, how did the water service interruptions affect your business?

You may answer in the comments below. If you prefer to answer privately, you may do so by sending me a direct message online.

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