Muntinlupa City Hotline 137-175 for centralized quick emergency response officially launched

The City Government of Muntinlupa officially launched Emergency Hotline “137-175” on September 15, 2020. Hotline 137-175 is a centralized post for reporting of emergency cases and incidents, including quick response for emergency rescue cases which require police assistance, firefighter rescue services, traffic rescue services, and ambulance medical services. City residents are welcome to use the hotline for their emergency concerns.

Muntinlupa City Department of Disaster Resilience and Management (MCDDRM) chief Erwin Alfonso said the installation of the unified hotline aims to improve the city’s immediate response in providing rescue, medical, and police assistance.

Alfonso noted that calls received through the emergency hotline will be processed in Muntinlupa City Command Center by designated officers from MCDDRM, Muntinlupa City Rescue, Muntinlupa City Health, Muntinlupa City Traffic and Management Bureau, Muntinlupa City Police Station, and Bureau of Fire Protection – Muntinlupa for coordination to their respective units.

Mayor Jaime Fresnedi urged the public to save the city’s hotline in their phones or in their homes to easily access the emergency service. The mayor hoped that through the centralized emergency hotline, responses of the city’s departments will be delivered in a more effective, quick and coordinated manner.

“The launching of Muntinlupa’s Emergency Hotline 137-175 is very timely especially that we are in a pandemic and enter the rainy season where cases of road accidents increase. The local government hopes to provide a quick response system that will immediately address and respond to the public’s emergency concerns,” Fresnedi said.

As of September 14, Muntinlupa City has 3,872 confirmed cases with 3,066 recoveries, 679 active cases, 127 reported deaths, 487 suspect cases, and 611 probable cases.


Latest City Government of Muntinlupa details sourced from their official media release. Some parts were edited for this website.

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